Reviews (2,847)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable email templates, and seamless Shopify integration. They highlight the drag-and-drop email builder and automation tools as key features that simplify personalized marketing efforts. The responsive customer service and competitive pricing, along with valuable educational resources, are also noted. Merchants credit the app with enhancing engagement, conversion rates, and revenue.

August 23, 2024

Excellent customer service and very knowledgeable.

Super Show Fireworks
United States
About 1 month using the app
Omnisend replied August 26, 2024

Hello there,

Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our customer service team and found them to be knowledgeable. We strive to provide the best support possible, and your satisfaction is our top priority.

If you need any further assistance, please don't hesitate to reach out. We're here to help!

December 22, 2024

Johnny is awesome! best customer support ever!

RaveBeetle
United States
9 days using the app
Omnisend replied December 24, 2024

Awesome meets awesome! Johnny’s thrilled to hear this, and we’re all beaming with pride. Thanks for making our day! 😊

September 3, 2024

Sanya was great at helping fix my issue.

ProMaterial Brand
United States
6 days using the app
Omnisend replied September 9, 2024

Hello there,

Thank you for your feedback! We're glad to hear that Sanya was able to effectively assist you with your issue. If you need any more help or have further questions, please don't hesitate to reach out. We're here to help!

November 4, 2024

super appli.
Le service chat, avec Chaymae, est tres reactif et d'une grande aide.

AURORAE SHOP
France
4 days using the app
Omnisend replied November 6, 2024

Merci beaucoup! We’re so happy to hear that Chaymae’s chat support made a difference. Quick and helpful service is what we aim for, glad we could assist!

December 31, 2024

This app has helped improve my sales

SAAY APPAREL
Canada
About 5 hours using the app
Omnisend replied January 8, 2025

Thanks for letting us be part of your success story — let’s keep those sales climbing! 🚀

September 6, 2024

Thanks so much to Baarath for all the help we had with the issues we encountered when registering Omnisend
Thank you dear Baarath , I will recommend this APP to people

Beastboard
China
2 months using the app
Omnisend replied September 9, 2024

Hello there,

Thank you for your feedback! We're glad to hear that Baarath was able to assist you effectively with the issues you encountered during registration. Your willingness to recommend Omnisend is greatly appreciated, and we're thrilled to have your support.

If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible!

March 12, 2025

Easiest setup ever!

perfectlyimperfectquilting
United States
5 minutes using the app
Omnisend replied March 14, 2025

Getting started shouldn’t be a headache, and we’re so happy to hear Omnisend made it effortless for you! 😊 Thanks for the great feedback!

November 1, 2024

Omnisend has been so easy to set up. When i encountered challenges with updating my DNS, Chaymae was a huge help!

Tris and Rue
United States
About 3 hours using the app
Omnisend replied November 4, 2024

Thanks for the shout-out! We’re glad Chaymae was there to guide you through and make the setup easy. Remember, we’re here whenever you need us, ready to tackle any tech twist that comes your way.

Edited November 6, 2024

Thank you for your platform, and Thank you to Mariia for helping me out with my questions <3

House of Arti
South Africa
About 1 month using the app
Omnisend replied November 4, 2024

Wow, a perfect 5-star rating! 🎉 Even without words, it’s music to our ears. Thank you so much for making our day shine a little brighter!

July 24, 2024

Kayque and the team were great to work with. Thank you!

iliac Golf
United States
Almost 2 years using the app
Omnisend replied August 5, 2024

Hello there,

Thank you for your feedback! We're thrilled to hear that Kayque and the team provided great support. We appreciate your gratitude and are here to continue assisting you whenever you need us. Thank you for choosing to work with us!