Reviews (6,054)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

July 12, 2017

LOVE IT ......AGAIN THANK YOU

Chic Madame Paris
United States
3 months using the app
October 17, 2023

Maria was great! She answered all my questions very quickly and without hesitation. Maria also sent me step by step instructions on how to find the information I needed as well as gave me additional information that will help me in the future!

Her Next Level
United States
3 months using the app
October 6, 2017

This app is brilliant. Thank you.

Belleza Gb
United Kingdom
3 months using the app
November 10, 2016

Great app, very useful functionality, easy interface, great support, and works and functions as advertised. It's like having an email autoresponder system!!! I would recommend this app to all shopify store owners that are trying to build their email list.

Maxi Deals
United States
3 months using the app
February 21, 2016

I sell expensive products which are rare, so it is critical for me to send out the new products every day to my subscribers. This app solves my problem with the click and create newsletter function. Fantastic, keep going guys :)

The Vintage Cart
Malaysia
3 months using the app
January 30, 2023

i had some one set up my automation and it stopped working. so i aksed omni support if they could fix, they logged on and fixed straight away . great response time and great customer service.

We Wear Liberty
United Kingdom
3 months using the app
February 7, 2023

Initial customer support was slow, and they passed me through a couple different people who didn't seem to know how to solve my problem, which was frustrating. Thankfully though, they put me in touch with Luiz, one of their tech support crew, who sat with me for an hour and helped me figure out the problem with my newsletter form. Give them a try!

The Creature Castle
United States
3 months using the app
November 3, 2023

Great support I had a couple of questions and Beran was able to help me in a respectful and timely manner. Much appreciated I would definitely recommend anyone try Omnisend if you get stuck anywhere they will gladly help...thanks again Beran!

RapidRiseRetail
United States
3 months using the app
January 2, 2019

Amazing App!
Great templates. All emails sent right away. Perfect for what I needed!
I recommend it!

Ley Brasil
Brazil
3 months using the app
Edited February 24, 2019

I wanted a product that was easy to use and looked professional, my first email campaign was so easy to set up and send. This is a great program I highly recommend it.

Dazzlars
Australia
3 months using the app