Reviews (5,998)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

February 13, 2015

I'm enjoying the app for our store. It's easy to use and great how you can load it straight off your website, that save huge amounts of time. I just wish I could crop the pictures so I can make them look bigger in the email.

Tulio
Australia
Over 3 years using the app
July 7, 2022

Support team went above and beyond the call of duty. They were professional + extremely helpful!!!!!

ATHENA NEWTON
United States
Over 3 years using the app
August 25, 2022

I like how the support team does their best to answer questions. Bassma & Baarath were a great help. Keep it up with the customer service!

HoonArts
United States
Over 3 years using the app
May 4, 2018

All seems good.
Hoping we get a good response to our email campaign over the Bank Holiday Weekend.
Andrew
www.footstoolsdirect.com

Footstools Direct
United Kingdom
Over 3 years using the app
Edited May 10, 2019

Very nice email platform. However, they do not have an integration for multiple stores, which means you need more subscriptions if you have multiple stores.

www.iPhoneopladere.dk
Denmark
Over 3 years using the app
February 13, 2019

This app is fairly easy to use. Can't wait to see what it can do for my business in the coming weeks.

Romelle Designs
Australia
About 3 years using the app
April 9, 2022

We love Omnisend! We have used it for some years now and have been happy with our experience ever since. It needs a few improvements on the SMS end to be truly perfect

Park Candy
United States
About 3 years using the app
February 6, 2023

The customer service and support staff are always on hand to help out and answer questions very quickly. Luiz was very helpful

Soap Folk
United Kingdom
About 3 years using the app
Edited December 10, 2021

Good app, but needs some updates. for example on each of workflow page I need to edit Social icons manually each time. it needs to be integrated into the settings so the data is pulled each time with new workflow

Two Wheels Empire
United Kingdom
Almost 3 years using the app
October 31, 2016

Fairly easy to use. I like the weekly stats that they send of how many subscribers you have on your mailing list

Cerrura Fashions
United Kingdom
Over 2 years using the app