Reviews (6,020)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan that supports new businesses and enhances customer engagement through effective email and SMS campaigns. Its user-friendly interface features customizable templates and easy integration with Shopify, making campaign management straightforward. The responsive customer support and valuable educational resources are also highly praised, making it a recommended tool for integrated marketing efforts.
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I received great help from Sanya. She was quick and thorough. I upgraded my plan to best accommodate my needs.
Hello there,
Thank you for your positive feedback! We're delighted to hear that Sanya provided you with great help and that she was quick and thorough in assisting you. It's fantastic to know that you were able to upgrade your plan to better accommodate your needs with her guidance.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help!
I am very grateful to Beran, a customer service representative of Omnisend. I asked a relatively complicated question about segment creation, and he helped me solve the problem very patiently. Thank you so much ! Beran
I was so grateful that Dilara was able to help me with the edits I needed to make. I am new to building my website and was so lost but she saved the day! Her video explanation was so incredibly helpful! Fast and thorough customer service!! I’m impressed.
Beran provided exceptional support. Patient and helpful, Beran addressed my concerns promptly. His expertise and friendly manner made the experience a pleasure. Highly recommend!
Hello there,
Thank you for your glowing review! We're thrilled to hear that our agent provided you with exceptional support. It's fantastic to know that Beran's patience and helpfulness in addressing your concerns promptly made for a pleasant experience. We appreciate your recommendation and are grateful for your kind words.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
awesome app
Hello there,
Thank you for your feedback! We're thrilled to hear you're enjoying the app. We strive to provide a seamless and powerful experience for all our users. Your satisfaction is our top priority, and we're here to support you every step of the way.
If you ever need assistance or have any suggestions, feel free to reach out.
Baarath my omnisend support consulter set me up really fast and was really helpful and was understanding 5/5
Hello there,
Thank you for your review! We're delighted to hear that Baarath provided you with fast, helpful, and understanding support. We appreciate your 5/5 rating and are glad to have assisted you effectively.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Dilara Was extremely helpful and guided me through what i needed to do, step by step!
Compared to other apps of the same type, this app has a simpler and more convenient interface. In addition, the customer service is also very patient, heartfelt thanks to customer service Beran service, you are really professional and great, very timely to solve my problem.
Hello there,
Thank you for your wonderful feedback! We're delighted to hear that you find our app's interface simpler and more convenient compared to others. We're also thrilled that Beran from our customer service team provided you with patient and professional assistance.
Your satisfaction is our top priority, and we're here to help whenever you need us.
Exceptionally helpful and effective support that solves all your issues fast. I highly recommend the application.
Useful app with lots of great features. Awesome support - thank you, Karine!