Reviews (6,019)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan that supports new businesses and enhances customer engagement through effective email and SMS campaigns. Its user-friendly interface features customizable templates and easy integration with Shopify, making campaign management straightforward. The responsive customer support and valuable educational resources are also highly praised, making it a recommended tool for integrated marketing efforts.

Edited June 6, 2017

Love the app, so easy and straight forward :)

Shirtoopia
United States
Almost 8 years using the app
April 2, 2024

Baarath was very quick and helpful to resolve an issue I had sending an email campaign. The issue was resolved within minutes. Wonderful customer service and a wonderful platform to build and send emails to your customers! It's easy to use and has very nice layouts.

Treasure City
United States
Over 4 years using the app
Omnisend replied April 4, 2024

Thank you for your amazing feedback! We're thrilled to hear that you're enjoying our App and that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you.
We appreciate your business and look forward to serving you again in the future!

May 12, 2014

Soundest is your one stop shop for email marketing if your an e-commerce store! Or a newbie like myself. With pre-built templates and fantastic customer support right there to answer you questions, I'd have to say it'd be stupid not to give it a try!
-Nick Reyes, Founder
Evviva! LLC

Evviva!
United States
3 months using the app
Edited August 4, 2016

Really fun layouts and easy to use, however $10 a month adds up if youre a small store

Guysdrawer Com
Malta
Over 7 years using the app
January 14, 2016

Best Email Newsletter App and Top Recommended by me.

Tekkitake
India
Over 7 years using the app
May 18, 2024

Best e-mail app for automations and campaigns with even better customer support. Didem is amazing, she helped me set automation with screenshots, video and advices. Customer support is really on another level. Thank you!

Herbie.hr
Croatia
About 1 year using the app
Omnisend replied May 27, 2024

Hello there,

Thank you for your review! We're thrilled to hear that you find our app the best for automations and campaigns, and that our customer support is exceptional. We're glad Didem could assist you effectively with screenshots, video, and advice.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

September 4, 2016

Amazing!! Just what I was looking for very easy and simple to use. Emails & newsletters look professional and are sent automatically which is GREAT!!

Luvfourprints
Australia
Over 7 years using the app
June 14, 2024

Omnisend is really a great app for marketing your emails and marketing everything is precise, clear and informative and don't get me started about their support team, they are wonderful and my personal favourite currently is Dilara, she really helped me in minutes and fast, thank you omnisend for your utmost perfect service i love you guys.

The Official Baby Store
United States
About 2 months using the app
Omnisend replied June 17, 2024

Hello there,

Thank you for your wonderful review! We're thrilled to hear that you find Omnisend to be a great app for marketing, with everything being precise, clear, and informative.

We're especially pleased that our support team, particularly Dilara, has been able to assist you quickly and effectively. Your kind words mean a lot to us, and we're here to continue providing you with excellent service.

If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your support and love!

May 27, 2014

Great App
Best User-Interface ever, easy to manage and effective in operation
Highly Recommended

Janani Jewels
India
3 months using the app
September 19, 2016

Great product - we personally prefer it to Mail Chimp, if all works well we may upgrade in the future. I would not start your free trial too quick though as we did it when we had a low email capture rate and didn't really get to test it, should have waited.

Retro Spectacle
United Kingdom
Over 7 years using the app