Reviews (6,053)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

July 1, 2016

It is very friendly and easy going. Does a great job for my store.

Iamiii
United States
About 2 months using the app
August 31, 2020

i am using this app for email marketing, and it is wonderful and full of amazing features. i can't wait to see where it takes my business

Calvary fitness
United States
About 2 months using the app
Edited December 26, 2018

Very good addon. I can only recommend. Clear, beautiful and fast. Really very easy to use & understand. Look presentable & attractive. We really like it! Well done......

candordeal
France
About 2 months using the app
August 19, 2018

Excellent app, very easy to setup

Dealsalways
Canada
About 2 months using the app
November 10, 2017

Wouldn't be without it. Prefer it over Mailchimp. Would give 5 stars if staff could understand not all stores are the same and would support accordingly.

Dishmaster Faucet
United States
Over 3 years using the app
May 23, 2023

Salma did a great job supporting me. I was confused and she quickly responded then checked on me a few hours later when I did not respond to one of her questions. Thank you!!

Truth Hemp
United States
About 2 months using the app
May 22, 2018

Super intuitif, vraiment clair et fluide, prise en main en 15 min. Le top !

Shopfemmes
Spain
About 2 months using the app
April 5, 2023

We had some issues with account setup on our end, but Luiz and Deniz were very helpful and answered all of our questions. Super easy app to use & integrates very well!

Great Outdoors Ireland
Ireland
About 2 months using the app
October 17, 2022

App stupenda e servizio clienti eccezionale. Ho avuto un problema con un email errata e in poco tempo abbiamo risolto il problema insieme.

KomfyKlothez™ - Official Store
Italy
About 2 months using the app
October 26, 2021

Such a shame to treat your users the way you do, guys. This is the worst customer service I've ever experienced after a drunk sales lady on the farmer market.... Kristina is scaring your subscribers away. We chat for the last couple of days but with every single message, she acts like it's the first time. You charge but DO NOT provide services. And your customer service (no, it's not) acts like it is ok. Upset and disappointed. Do not recommend.

SINGAREA
United Arab Emirates
Almost 4 years using the app
Omnisend replied October 26, 2021

Hello there! Thank you for your review!

Providing great customer support is our top priority, and we apologize for any inconvenience you faced. Our senior support consultant has contacted you to assist you in resolving this issue.

We appreciate you taking the time to bring this to our attention!