Reviews (2,845)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, customizable email templates, and seamless Shopify integration. They highlight the drag-and-drop email builder and automation tools as key features that simplify personalized marketing efforts. The responsive customer service and competitive pricing, along with valuable educational resources, are also noted. Merchants credit the app with enhancing engagement, conversion rates, and revenue.
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Kam als Anfänger relativ gut zurecht und wenn es mal nicht weiter ging, hat mir Deniz aus dem Support Team super weitergeholfen. 5 Sterne nur wegen ihm!
Vielen Dank! 🌟 We’re thrilled to hear that Deniz could help you out. He’s like the Swiss Army knife of support, always ready to tackle any challenge! If you ever need more assistance, you know where to find us!
I am new to Shopify and just getting familiar with Omnisend, but so far their customer service has been great and very fast.
It’s great to have you here! If you ever need a guide, a friendly nudge, or just a little tech support TLC, you know where to find us. 😊 Thanks for the kind words!
Kayque and Deniz were super helpful!!
Hello there,
Thank you for your review! We're thrilled to hear that Kayque and Deniz were able to provide you with great assistance. We're here to help whenever you need, so don't hesitate to reach out again if you have any more questions or require further support.
Pretty good customer support
Hello there,
Thank you for your review! We're glad to hear that you're satisfied with our customer support. We strive to provide the best assistance possible and are always here to help with any questions or issues you may have. Your feedback is much appreciated! 😊
Fantastic app very easy to use and would definitely recommend. The insights are also amazing.
Hello there,
Thank you for your review! We're thrilled to hear that you find the app easy to use and are impressed with the insights it provides. Your recommendation means a lot to us, and we're glad you're enjoying your experience.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
I just started using. I am hoping to expand my contacts.
I inadvertently used the wrong email when purchasing and Maria straighten it all out for me.
I appreciate their quick response and help.
Hello there,
Thank you for sharing your initial experience with us! We're glad to hear that Maria was able to quickly assist you in resolving the email issue with your purchase. We're here to support you as you expand your contacts and make the most of our platform.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're committed to helping you succeed!
Omnisend is a superb app. Incredibly flexible and complete. Their support is stellar! My account was hacked and Maria helped me gain control of it immediately. Thank you, Maria! --- months later, once again Omnisend came through with more stellar support. Fast, friendly, and efficient. Thank you, Sila! ---months later again, Thank you Mathías & Johnny for answering my questions about workflows.
So far Omnisend looks fantastic. A lot of things I was looking for to make email marketing more efficient and clean and automated.
Help team is quick and friendly and clear. Great so far!
Looking forward to digging deeper...
Additional Review:
Have spent several years now with Omnisend - it has been reasonably priced and very helpful and easy to use. And today a technical rep helped me through some harrowing technical issues with calm, ease and know how. Awesome!
Your review just made our day! 🌟 We’re thrilled Omnisend has been a great fit for your email marketing needs and that our support team was there to help when things got tricky. Thanks for being with us for the long haul—we can’t wait to see what you’ll accomplish next!
In the bang for the buck department, Omnisend is awesome. Great features, easy to use interface, and small-company service.
Our account manager Kristen always provides actual useful ideas instead of patting themselves on the back how great they're doing, which is what i've seen with other email apps. I feel like she's on my internal marketing team.
Their tutorials are actually *easy* to find which seems rare and if you can't figure it out, their support team is fast and efficient (had a complicated issue that Mattias fixed for me in like 2 minutes).
Now that’s the kind of ‘bang for the buck’ we love to hear about! 🎯 We’re so glad you’re enjoying the features, ease of use, and the personalized support from Kristen and Mattias. We believe great service means offering real value — no fluff, just solid solutions. And hey, we're thrilled you found our tutorials easy to track down (we know the struggle is real with that sometimes). If you ever need more ideas or a quick fix, you know where to find us!
Omnisend is making sales from day 1 and their support was very quick and helpful.
Hello there,
Thank you for your review! We're delighted to hear that Omnisend has been effective in driving sales from day one and that you found our support quick and helpful. We're here to ensure your continued success, so if you have any more questions or need further assistance, please don't hesitate to reach out.
We appreciate your feedback and are excited to keep supporting your business growth!