Reviews (6,054)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.
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Easy to install and great mail templates. This seems like a great app for sending emails to customers concerning sales and promotions.
I always liked omnisend due to the easy interface, but their prices have gone up and the analytics are lacking compared to other platforms. However, their customer service is faaaar superior than their biggest competitors and it's very very hard to leave a service that is so willing to help you with the smallest issues.
super app i would like to recommend it. also great support. even free plan i s super amazing. thanks you
I was searching for an app that enabled me to send out a newsletter. I adore the ability to modify themes, workflows, and even pop-ups. I'm still navigating the app so I'm not sure what is operator error or the app, but I've already created an initial welcome letter, a monthly newsletter, and a subscription pop-up. So far, so great!
After several months of trying to adapt this platform, it's not a very user friendly or data capable. We couldn't send out a mass email for Black Friday without getting the entire account suspended. After cleaning it the first time, I was instructed to do it even again for another 300 person email. Omnisend claims my contact bounce back was two high. May branding and marketing company wanted to use mailchimp, I should have taken their advice. Customer service is slow and lacks detailed instructions. We were told to download and pay for other email cleaning services before letting us turn our account back on. Not a good system and not sure why there are so many 5 star reviews. It's a headache. What paid service cancels an account and gives you a link and some instructions and leaves them to figure it out on their own?
Sorry to hear you had troubles with your account.
There were some old email contacts on your list that no longer exist, so we had to pause the sending to protect your sender reputation. Approx. 30% of emails go bad in just one year, so regular list cleaning is a must to maintain a good sender reputation among the different inbox providers - Gmail, Yahoo, Outlook. The best approach is to check the contact list with Mailgun, Neverbounce, or any other similar service and permanently delete the old contacts.
Since you have already gone through the list and removed some old contacts, we would resume the service for you. Please reach back to our support representative.
i love it bestever bestever bestever yes i enjoyed it so much bestever bestever bestever free trial 1
Best email marketing tool out there on the market.
This service covers a lot of other apps that I now don't have to pay for anymore...
Also the most easy to use email marketing tool out there and I've tried many.
good team fast support and overall good email marketing app. thanks Beran for the help
I used the app for my mailing list. It was very quick and easy to use. I will definitely look to use the app for further lists.
I use this app to help me communicate with customers and keep them up to date with new products and promotions. Very easy to understand and walk through by yourself. thank you guys!