Reviews (6,054)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.
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All seems good.
Hoping we get a good response to our email campaign over the Bank Holiday Weekend.
Andrew
www.footstoolsdirect.com
Great application and easy to use. Support is also very helpful and very quick response times, especially Bassma *wink wink*
Nice and usefull in my shopifystore
Sila from Omnisend provided me excellent support. I was looking for advice on how to create a landing email subscription with an exchange of a PDF file. I have limited technical skills and she created me a step-by-step video. I'm so grateful for her support and appreciate her expertise.
great app vary orginice and simple to use alot of people should use this app gits nice and simple
Omnisend and Shopify each point the finger at the other when a bug in one of their systems (or connecting API) resulted in a purchaser receiving two automated abandoned-cart emails from Omnisend after the purchaser completed submission of a paid-up order on Shopify. Inexcusable, and Omnisend support still won’t help help troubleshoot or fix the problem
We apologize for making you feel this way.
It seems that the issue occurred due to the fact the email address was used when triggering your Abandoned cart automation, while the order was placed with the phone number only. Omnisend is an omnichannel app, and we use an email address or a phone number as unique identifiers of the contact in our system. This way, our customers can switch between the channels and provide their customers with an omnichannel experience, so they could be contacted in the way they prefer.
We have a solution for you! To prevent such an issue from happening in the future, we recommend making an email address field as required when placing an order in Shopify.
nice app. it is easy to use and very convenient tools for my shop.
Very nice email platform. However, they do not have an integration for multiple stores, which means you need more subscriptions if you have multiple stores.
Nice app, can't wait to use it
I've experimented with different email marketing tools, particularly those integrated with Shopify. Many were not intuitive and difficult to adapt to. However, upon a professional recommendation, I chose Omnisend for its ease of use. While there are aspects that can't be tailored, such as auto-response emails, their support team was both helpful and prompt.