Reviews (6,054)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

July 10, 2018

Absolutely one of the most incredible things my store has ever seen. Just got me to my first almost $2K day in the whole 2 years my store has been running! I absolutely love this app so much and it makes email easy and not scary at all!

N E E T G E A R
United States
About 2 months using the app
July 13, 2018

The tools are easy to use and understand

Chleidertrader
Switzerland
About 2 months using the app
April 17, 2017

So excited! Very easy to use and compared to other apps, this is by far the best!
Thanks Soundest and please dont charge!!!

Tutu Fashion
United States
About 2 months using the app
October 26, 2023

I have had some issues with Omnisend since beginning using it, from it's limitation of sizing (popups) to a few other things. But today, I put the account on a freeze to explore some options and better looks, and they charged me for the freeze and also charged me for the next month of service. Doesn't get much more corrupt than that. I reached out to support (which they make difficult) and go a non-answer answer of let me pass this to someone else. Taking this and the price increases into account. I would advise against using Omnisend anymore, but be careful how you get out. They may charge you more for leaving.

UnderGents
United States
Over 3 years using the app
Omnisend replied November 15, 2023

Hi there, we appreciate you for taking the time to leave Omnisend a review.

We apologize for not being able to get back to you sooner on the matter.

Indeed, freezing your account does have a fee and see that you were charged for your subscription before freezing your account. Our billing team refunded the charge for such subscription as soon as you reached out to our support team to assist on the matter.

As for experiencing certain inconveniences with our product, please do not hesitate to reach out to our support team at support@omnisend.com, and our team will be more than to assist on any questions or concerns you may have.

Have a wonderful day.

July 15, 2019

Super smooth setup for my first email campaign. One of the easiest integrations I have experienced with Shopify.

Caskai
United States
About 2 months using the app
Edited December 22, 2018

I'm using this app not only to help with my automate emails, and write newsletters, but to also generate more leads. It's very user-friendly and helps you step-by-step along the way. I highly recommend it!

Constant Creations Co
United States
About 2 months using the app
Edited September 6, 2019

I wish there was a way to just write a simple text design email pulling the products and text links, also there is a MAJOR bug! the product price is shown with a comma for USA instead of a period, so it looks like $50,00 instead of $50.

Many people are on google and google blocks images in emails marketing. so i would like to test text only emails with hyperlinks imbedded thanks- bill

Mckim Photography
United States
Over 3 years using the app
July 18, 2014

So far Soundest has been a great app to use. It's efficient and user friendly.

Spit Braai Gourmet Queen
South Africa
About 2 months using the app
June 25, 2017

I have used this to send out a couple emails by now, and I must say, it is very user friendly and easy to use. The interface for email creation is very diverse and offers us a huge range of options for our email campaigns. There are a few bugs when I try to click some buttons, but thats absolutely not a reason to give this app anything but 5 stars!

For a free platform, this is in the top of my list of Shopify apps that we use here at Clover Brand Outdoor Supply Co.

Clover Brand
United States
About 2 months using the app
October 26, 2023

its really great

mia fia
Ireland
About 2 months using the app