Reviews (2,848)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design and effective email marketing and SMS campaigns. They appreciate the ease of use, automation tools, segmentation, and integration with e-commerce platforms, which enhance engagement and conversion rates. The competitive pricing offers good value, and the responsive customer support is frequently praised for assisting with technical and strategic issues. The reliability and impact on sales make it a favored choice for marketing solutions.
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So far Omnisend looks fantastic. A lot of things I was looking for to make email marketing more efficient and clean and automated.
Help team is quick and friendly and clear. Great so far!
Looking forward to digging deeper...
Additional Review:
Have spent several years now with Omnisend - it has been reasonably priced and very helpful and easy to use. And today a technical rep helped me through some harrowing technical issues with calm, ease and know how. Awesome!
Your review just made our day! 🌟 We’re thrilled Omnisend has been a great fit for your email marketing needs and that our support team was there to help when things got tricky. Thanks for being with us for the long haul—we can’t wait to see what you’ll accomplish next!
In the bang for the buck department, Omnisend is awesome. Great features, easy to use interface, and small-company service.
Our account manager Kristen always provides actual useful ideas instead of patting themselves on the back how great they're doing, which is what i've seen with other email apps. I feel like she's on my internal marketing team.
Their tutorials are actually *easy* to find which seems rare and if you can't figure it out, their support team is fast and efficient (had a complicated issue that Mattias fixed for me in like 2 minutes).
Now that’s the kind of ‘bang for the buck’ we love to hear about! 🎯 We’re so glad you’re enjoying the features, ease of use, and the personalized support from Kristen and Mattias. We believe great service means offering real value — no fluff, just solid solutions. And hey, we're thrilled you found our tutorials easy to track down (we know the struggle is real with that sometimes). If you ever need more ideas or a quick fix, you know where to find us!
Omnisend is making sales from day 1 and their support was very quick and helpful.
Hello there,
Thank you for your review! We're delighted to hear that Omnisend has been effective in driving sales from day one and that you found our support quick and helpful. We're here to ensure your continued success, so if you have any more questions or need further assistance, please don't hesitate to reach out.
We appreciate your feedback and are excited to keep supporting your business growth!
Sila solved my problem in a minute, highly recommended!
Thank you for the awesome feedback! It sounds like Sila works wonders! ✨ If you have more questions or need assistance, you know where to find us!
This app is way easier to use and the customer service is awesome! They helped me resolve my issue!
Hello there,
Thank you for your review! We're thrilled to hear that you find our app easy to use and that you had an awesome experience with our customer service team. We're glad they could help resolve your issue efficiently.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Dilara is very good.Very professional
Hello there,
Thank you for your feedback! We're delighted to hear that Dilara provided you with professional and helpful support.
If you need anything else, don't hesitate to reach out!
The app works perfectly and offers many options for workflows, automations and segmentation of data. The support (thanks Maria, Karen, Agustin and Andrés) helps quickly and competently with problems.
Thank you for the shout-out! Maria, Karen, Agustin, and Andrés are practically doing a victory dance over here! 💃🕺 We’re thrilled the workflows, automations, and segmentation are all running smoothly for you, keep the feedback coming, and we’ll keep the support flowing!
So far, excellent. I'm not particularly techie, especially when it comes to email campaigns but I am managing to get set up. The platform is full of useful features and the customer service is second to none. Shout out to Agustin, who willingly helped me through an issue that had most likely been caused by me in the first place. Looking forward to getting more granular with a personalised approach which Ominsend is clearly capable of. Thank you, Agustin and the team.
March 23: Additional shout out to Matija who was super quick on a technical query which was handled swiftly and thoroughly. Importantly the instructions given were easy for me to understand too - after spending so much time researching various campaign platforms - now I am thinking, why would you not choose Omnisend
As of 2025, I am still an advocate of Omnisends intuitive platform with fantastic customer service - thank you Omnisend
Wow — this is the kind of feedback that makes our day! 🎉 We love hearing that Omnisend is making email marketing feel manageable (even for the ‘not particularly techie’ among us 😉). And your 2025 update? That’s the cherry on top! 🍒 Thanks for being an advocate for Omnisend — we’re excited to keep supporting your success!
Labai patogu naudotis
Ačiū labai! 😊 We’re happy to hear Omnisend is making things convenient for you. That ease of use is something we care deeply about — thanks for being with us!
Easy to use with excellent integration and great customer service - always helpful when you get stuck on something. Was helped today by Maria who was great. Highly recommend Omnisend.
Hello there,
Thank you for your review! We're delighted to hear that you find Omnisend easy to use, with excellent integration and great customer service. It's wonderful to know that Maria was able to assist you effectively.
We appreciate your recommendation and are here to help whenever you need assistance.