Reviews (6,023)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan that supports new businesses and enhances customer engagement through effective email and SMS campaigns. Its user-friendly interface features customizable templates and easy integration with Shopify, making campaign management straightforward. The responsive customer support and valuable educational resources are also highly praised, making it a recommended tool for integrated marketing efforts.

May 31, 2024

Easy to use with great features

Dai-KOR
United Kingdom
Over 3 years using the app
Omnisend replied June 3, 2024

Hello there,

Thank you for your review! We're glad to hear that you find the app easy to use with great features.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

January 24, 2024

Really happy with my experience so far with omnisend. Easy set up plus great customer support by Dilara! She was able to fix my problem within minutes, which really helped me get started. All together I think its going to give a positive impact to my sales and my business.

TheBreezyBarker
Australia
5 months using the app
February 3, 2024

So far so good can easily edit the flows and the customer team ( Stefan ) was of great help to set up the new DNS updates.

Gemas Del Amor
Spain
4 months using the app
April 9, 2024

Superb experience with the entire Omnisend platform! Everyone on the customer service team is so helpful and issues are resolved quickly.

Foreside Home & Garden Wholesale
United States
About 1 year using the app
Omnisend replied April 11, 2024

Hello there,

We're thrilled to hear that you had a superb experience with Omnisend! Our customer service team is dedicated to providing helpful assistance, and we're delighted to know that your issues were resolved quickly. Thank you for your kind words and for choosing Omnisend!

If you need anything else, you know where to find us.

August 12, 2024

awesome app

Island Enterprises Limited
Solomon Islands
4 days using the app
Omnisend replied August 15, 2024

Hello there,

Thank you for your feedback! We're thrilled to hear you're enjoying the app. We strive to provide a seamless and powerful experience for all our users. Your satisfaction is our top priority, and we're here to support you every step of the way.

If you ever need assistance or have any suggestions, feel free to reach out.

February 23, 2024

Beran was super helpful. Very responsive, patient and clear in his instructions. I got the issue fixed easily.

confiDANCE wear
Australia
Over 1 year using the app
January 8, 2024

Very quick to get started with the email automation marketing app, there are a lot of templates as well as customization features are also powerful and simple enough, the process is clear!
The customer service team is very prompt and professional in responding to questions.
Highly recommended!

WeekInk
United States
17 days using the app
January 15, 2024

The app is very nice and the interface is user-friendly! The customer service is also very friendly and supportive. Beran was real nice and was part of the team that helped me get my toll-free number verified. I am more likely to recommend Omnisend than any other app.

Yonovus
Nigeria
2 months using the app
January 24, 2024

Thanks Baarath, helped me resolve an email issue I had.

Shop CK5.com
United States
Almost 4 years using the app
February 6, 2024

Beran helped me with setting up my records to verify with sending emails! Been stuck on doing the records for a week straight and the customer service came through. OMNISEND IS THE APP

SZNIUM
United States
2 months using the app