Reviews (6,054)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

July 21, 2022

I'm a fairly new customer and had a couple technical problems. Support was quick and in touch constantly until then problem was solved. I anticipate a happy relationship with Omnisend!

Carolina Linens
United States
About 1 month using the app
July 11, 2023

I recently signed up for Omnisend after being frustrated with Klaviyo. Now, I'm not throwing shade, but as a novice and not tech-savvy, the learning curve for Kalviyo was just too steep for me. Since on Omnisend, I've created email campaigns, segments, several forms, and a few automation, YAY! Their customer service is also great. I recently worked with Agustin and Luiz who helped me create a particular automation that was challenging for me. Best of all, as a small business owner with a budding email list, and trying to keep my costs down, the pricing structure fits my pocketbook. I will definitely recommend Omnisend to small business owners.

The Cheesecake Boutique
United States
About 1 month using the app
April 7, 2018

the best email marketing app. Recommended

The Cheap Box
Canada
About 1 month using the app
September 17, 2023

Omnisend is probably one of the best, if not the best apps on here. The customer service is phenomenal and super fast. Any technical problems that I may have with setting up my email, figuring out how domains work, or asking any questions. The support team working here is glad to help you out. Today I wanted to ask a question about verifying my domain settings to my store, and I was helped by Karine. She showed me step by step how to go about fixing the problems with easy wording and pictures as well too so I could get a better understanding. She also gave me more information about creating my business email. Overall, I love the app! Thanks so much to you guys :)

TheYouthClothing
United States
About 1 month using the app
November 12, 2023

Karine & Diego have been so incredibly helpful. The prompt and thorough customer service has made what appeared to be a tedious tasks, so easy to understand and accomplish. I'm able to accomplish a lot of my needs through this app and the customer service has made all the difference in my ability to execute on things in a timely fashion.

Olfactory Alchemy Candle House
United States
About 1 month using the app
August 22, 2016

super cool app! just created a cart recovery email and it was very easy!

Ilushess
United States
About 1 month using the app
February 26, 2015

Marketting is always associated with MONEY and any & every means of Marketing are almost PAID ones-- So we have perceived that if their is any FREE medium of marketing then it cannot be flawless BUT SOUNDEST PROVED THAT WRONG.
AWESOME APPLICATION-- Can easily and Rapidly send marketing emails to customers and also review the user-friendly reports which helps us to further shape our policies.
Thank You SOUNDEST
Regards TEAM JUSTKARTIT.

JustKartIt
India
About 1 month using the app
June 18, 2017

A great powerful app that offers essential for your online store. I fully recommend!

Forelo
United Kingdom
About 1 month using the app
December 4, 2014

Super accurate email marketing.. i give u 5 stars..

Bedazzlebeauty2u
Malaysia
About 1 month using the app
September 10, 2019

Omnisend allows me to send sleek, professional marketing emails to my subscribers with personalized content on the schedule I choose. I appreciate being able to draft and test my emails during the day but schedule the email to be sent at optimal evening hours.

Omnisend also makes managing customer lists easy by collecting the information for you as well as allowing you to manually edit and add additional customers.

Omnisend saves me time and the campaigns drive traffic. I'm very happy

Run Wild Coloring
United States
About 1 month using the app