Reviews (6,055)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

April 15, 2017

Didnt have much time to use free trial. Tried Soundest today and liked the campaigns designing and step by step instructions. Thanks

Kidton
United States
Over 2 years using the app
Edited December 27, 2018

Extremadamente sencillo y amigable de utilizar, definitivamente una herramienta que todos deben de tener, y la opción que tiene de apoyo al emprendedor ¡ es magnifica! ¡ muchas gracias!

Sainte Marie
Mexico
About 1 month using the app
April 24, 2018

Great, friendly and easy application,

Green Canada Led
Canada
About 1 month using the app
January 7, 2019

i used this app to help me to submit email marketing compaign to our customers .. its simply to use

The Gemo Store
France
About 1 month using the app
July 10, 2020

bi bimmmtres bonne app franchement beau goss c'est long 100 caractère
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

L'usine a lunettes
France
About 1 month using the app
September 22, 2019

I basically understood the setup but needed extra help in the finishing touches. Used the scheduled conference call to get it done and it's fully functional now. The call idea is great, you get to actually see and talk to a real person instead of typing everything out. Very pleased with the results.

Kudodogs
Canada
About 1 month using the app
January 9, 2019

Amazing app! Doesn't force you to buy PRO just to do simple features. Really recommend for those looking to send good looking emails without complications!

Caustums
Australia
About 1 month using the app
October 19, 2016

Does exactly what we needed it to do!

Vanval Vapor
United States
About 1 month using the app
October 23, 2023

Un support très réactif même pour ceux ayant l'offre gratuite !
Cette application est incroyable, une totale personnalisation accompagnée de toutes les options possibles !
Je suis conquis !

Extaze
France
About 1 month using the app
Edited August 3, 2020

We are updating our previous review.

It is definitively a great app!

However, after using it for some time, we have found an area, which we consider very important, that needs to be improved.

We are talking about the subscribe and unsubscribe functionalities.

When using double opt-in (highly recommended) for subscriptions, both the email and the landing page can't be customized, except for the texts. This means that the logo is not included and the color of the button can't be changed, etc. So each time a new customer subscribes to our page, they will not see the logo nor our preferred brand colors in both the email and landing page, which should bring trust specially for new customers.

The same thing happens with the unsubscribe landing page.

I don't understand why something so important is not a priority for Omnisend!

It is certainly hard to attract new customers, and we must offer them through a trustful experience.

I hope that Omnisend consider improving this area of their app as soon as possible.

2020shopdirect.com
Spain
Over 3 years using the app