Reviews (6,030)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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It's clear and easy to use. Helps a lot on the efficient marketing. And thanks Baarath for helping me on the domain setting and other issues. I will recommend to other store owner.
Hello there,
Thank you for your positive feedback! We're glad to hear that Omnisend has been helpful for your marketing needs. Our goal is to provide a user-friendly experience, and we're pleased that you found it clear and easy to use. Our support team, is always here to assist you with any questions or issues you may have. Your recommendation means a lot to us, and we're grateful for your support.
If you ever need further assistance, feel free to reach out.
Luiz knew exactly how to help and gave me easy-to-follow instructions. He was friendly and professional too!
Thank you for your help today Luiz on helping with my landing page! Really appreciate it!
Hi there,
Thank you for your feedback! We're delighted to hear that Luiz was able to assist you with your landing page. Providing excellent support is always our priority. If you have any more questions or need further assistance, don't hesitate to reach out.
We're here to help!
I love this app! Pretty simple to use and with GREAT customer care!!!!
Hi there,
Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that our customer care has met your expectations. If you have any further feedback or questions, feel free to reach out anytime.
We appreciate your support!
Very fast and helpful customer service and support. Agustin did an amazing job at helping me resolve my issues today!
New to email marketing. I tried Klaviyo but found it too complex and their approach a bit pushy...so moved to Omnisend. I am finding it far easier and better to use, with super friendly and helpful customer service.
So far, this app has been easy to use and works well. The only problem I had was getting the DKIM to verify with my email. Karine in customer service was very helpful!! In just a couple of minutes my issue was resolved. She was very friendly and knowledgeable!! Thanks Karine!
Omnisend has great customer service. Salma was really helpful in answering my queries and solving my problem.
Ho avuto modo di confrontarmi con l'assistenza clienti di Omnisend e la reputo eccellente. Ho avuto il piacere di parlare con Karine e Deniz, due persone smart, gentilissime, molto disponibili e professionali. Entrambe rapide a comprendere le mie esigenze e a fornirmi la miglior soluzione nel più breve tempo possibile. Li ringrazio molto.
Hello there,
Thank you for your review! We're delighted to hear that you had an excellent experience with our customer support. It's great to know that Karine and Deniz were smart, kind, helpful, and professional, quickly understanding your needs and providing the best solutions in the shortest time possible. We will thank them on your behalf.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Omnisend is by far the best marketing app I've ever used. The templates are easy to modify, creating one from scratch is equally as simple.
The customer support is outstanding, responding to every question professionally and to the point.
Very happy with Omnisend overall!
Hello there,
Thank you for your review! We're delighted to hear that you're very happy with Omnisend. It's great to know that you find the templates easy to modify and creating new ones simple. We're also pleased to hear that our customer support has been outstanding.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!