Reviews (6,055)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

May 26, 2019

This is so easy!! Beautiful templates and super easy to send emails to my subscribers. I'm so glad I started using Omnisend. Thank you!!

A Worthy Brand LLC
United States
About 1 month using the app
January 9, 2024

Great step by step help!

Purveyor 15
United States
About 1 month using the app
September 27, 2022

Luiz was super helpful. He was able to transfer my SMS credits over to my balance in just a couple of emails. The service still has to improve before it's completely user friendly but it does 95% of what you'd want.

Wireless Place
United States
Over 2 years using the app
November 22, 2021

I wish I had learned about Omnisend sooner. I recently migrated to Shopify and started using Omnisend - so far, it has been excellent. This tool has allowed our brand to strengthen our relationship with new and existing customers - which is critical. I am impressed by Omnisend’s customer service. Seriously, their customer service goes above and beyond to help and is available 24/7. Thank you for all of your help - I look forward to growing my business with you.

VienneMilano
United States
About 1 month using the app
Edited November 15, 2017

They should change there ad here its says 15,000 free emails but that its not true its 2,000 emails on a list, and sometimes it says you have reached your quote for the month and i haven't even sent one. You also can not pick and add things to your email unless you have the over priced paid version.

Urban Square Displays
United States
Almost 3 years using the app
July 10, 2019

Easy to understand, get the hang of it right away, easy to customize and make it your own look even with template, saved me tons of time. Would like to make the image quality rendering better, and modify the templates to be a bit cleaner.

DE SANTOS LLC
United States
Over 2 years using the app
Omnisend replied July 11, 2019

Thank you for your sincere feedback, we will pass it on to our product team. If you feel the image quality issues could be related to a bug, please reach out to our Customer Support Team at support@omnisend.com and we will take a look!

December 2, 2019

So far so good! Just sent my first campaign after switching from MailChimp.
I'm sure it can do more than I was fumbling through with, but, overall it was really to transition! Especially migrating subscribers over! Yay!

K Kay Designs
United States
About 1 month using the app
October 10, 2023

I am new to email marketing. and after using Omisend for a couple of campaigns, I can tell that the app is easy to use, I especially like the template they are offering. And the customer service is top-notch!

ROSPINS
Hong Kong SAR
About 1 month using the app
January 31, 2020

just used for the first time and love it! easy to use and to follow, cant believe i havent been using it the whole time!

MOQ boxing
United Kingdom
About 1 month using the app
June 7, 2017

very nice easy to use love it

Simply Victorious Boutique
United States
About 1 month using the app