Reviews (6,055)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

January 18, 2023

My experience with Omnisend has been amazing and Im really loving my choice to go with this email service for my website. Customer service has been amazing and Luiz was a big help when I was trying to figure out setting up my SPF and DKIM settings.

GellyFitUSA
United States
About 1 month using the app
December 6, 2023

We are a company that uses Omnisendi in Turkey. It helps us a lot in sending e-mails to our customers or gaining new subscribers. Thanks to Mr. Deniz, who is in the Support team, we can implement many workflows and automation in case of problems we experience. This is the best e-mail application available on Shopify.

Argimo
Türkiye
About 1 month using the app
Edited August 12, 2019

So far so awesome. Have done everything I needed from Omnisend, the support team is amazing, they are fast, patient and willing to solve all your questions. Thanks!

Sun & Shades Co
United States
About 1 month using the app
June 7, 2018

Very easy to use app. Great job!

Swagstock
United States
About 1 month using the app
June 8, 2018

GREAT APP saves me a lot of time

Route23store
United States
About 1 month using the app
April 1, 2018

Easy Drag & Drop, really awesome! thank you!

Sporteve
Israel
About 1 month using the app
August 13, 2020

So far so good! I am used to Mailchimp but this app seems much more intuitive. I will come back after I have used it more.

Your Dre-am
Ireland
About 1 month using the app
April 26, 2018

support people are really helpful even if you are on a free plan.

Needbrightlife
China
About 1 month using the app
November 4, 2022

User friendly - easy enough for a complete beginner (me) to navigate. Makes email automation simple. It is also well designed.

Candwl
United Kingdom
About 1 month using the app
December 12, 2017

I'd give Omnisend five stars but it is limited in functionality and flexibility compared to other email autoresponders such as Aweber and GetResponse. If you want to integrate with third party marketing and lead generation apps you should be aware that Omnisend can't provide basic html form code to connect with those that don't have api level integration with Omnisend (and very few non-Shopify apps do).

All other 'mainstream' autoresponders that I'm aware of provide this basic ability including Aweber, Mailchimp, GetResponse, Active Campaign, Sendlane, Drip, iConnect etc.

However, for Shopify stores that don't need to integrate with other marketing apps, Omnisend is the easiest route to take, and Omnisend seem committed to adding new features and improving the app over time.

Velpure
New Zealand
Over 2 years using the app