Reviews (6,055)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

June 4, 2020

I love the beautiful templates and how easy it is to import contacts. I'm now waiting to see how it performs after creating my first campaign!

Bohemian Cowgirl
United States
About 1 month using the app
January 6, 2019

Helpful and a great pp for starters. Highly recommended especially for newbies. I shifted to ths new app

smackdiscount
United States
About 1 month using the app
May 25, 2016

Very Easy To Use, The perfect solution to frustrating email marketing tools !

Waxonware
United States
About 1 month using the app
June 8, 2014

Easy tool for creating beautiful and professional marketing emails. I've used well known email marketing tools and they don't compare in value to the ease and functionality of Soundest. Definitely recommend this!

Love Designer Bags
Australia
About 1 month using the app
November 9, 2022

Had a rocky road with Omnisend and despite all their preferred tools to get audience lists squeaky clean, their system has killed our eMarketing newsletter to thousands of original subscribers. This we cannot resolve however, that's only a fraction of what Omnisend can do, and we've still made ample use of more targeted user automations rather than the mass mailout. Customer service has always been fast if not completely helpful. My most recent experience with Salma proved both fast and most helpful, problem solved and back in business! If they fixed our email audience issues they might get a 4.25

Abantu
Canada
About 3 years using the app
August 26, 2018

I Love it! Will recommend to everyone I know.

Team Wfs
United States
About 1 month using the app
December 1, 2022

First they have very limited templates. And then I raised first case related to one of the templates and they've failed to resolve it. Instead working on it their tech team advised me to use jpeg and other supported formats. While there was no issue with the format as I used jpeg only.
Had given them real campaign code to check - not sure why they asked for it if they had to give generic advice.
They again asked me to wait for tech team's revert.
They actually don't look at the problem and intend to solve, but rather give generic advices.

Trendphoria
India
Over 2 years using the app
Omnisend replied December 9, 2022

Hello! Thank you for leaving a review for us. We are really sorry for the issues you are facing. Our team is working on the bug you reported, as soon as it is fixed we will update you here and though our support team. Sorry again for the troubles and thank you for you patience and collaboration.

March 19, 2020

Wonderful app and great service. Easy to customize and make email flows. Customer service is also very helpful. Highly recommend if your looking for a simple and efficient email marketing app!

Game Plan Experts
United States
About 1 month using the app
March 16, 2023

The best email marketing app on Shopify and it's not even close the customer service is great too they helped me with whatever problems I had definitely would recommend :)

PetalandPeony
South Africa
About 1 month using the app
August 19, 2019

The best app for adding email subscriptions to your website. It's really cheap, too. The templates look formal and professional, which is great. So yeah, totally recommend it to install the app. 5 Stars. Super cool!

Oz in a box
Australia
About 1 month using the app