Reviews (6,015)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.
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Very nice app. I love it ! Easy to use, nice and clear!
SO USEFUL! Makes automated emails a breeze!
top klasse gerne wieder .............................
perfect app, mad my life so easy!! Try it you will see how you get new sales every day. it works like ten marketer
It is best that you can find on the market
Really great app. Cost saving and is as good as some of the bigger names out there that charge you on a huge monthly fees!
Very helpful with marketing our online store. And so simple to use!
Great App For Business Email Marketing. Glad I Use it and will plan to upgrade. Best i have used so far!
I have used Omnisend since 2019, which I switched due to an incentivized offer for MailChimp users (as Mailchimp was no longer integrating with Shopify at that time). I've had a few issues along the way that were challenging to fix due to an unhelpful support team. There seems to be more of a focus on smiley faces and emojis in support chats then actual assistance. I had an issue this week that revealed our forms had suddenly stopped working at some point, and new subscribers were not captured for quite some time, which has meant lost revenue and a lot of stress on my end. There was no assistance from the support team, they just passed the buck stating it was a theme issue. Everything had been working for months up to that point, and had been confirmed to work by one of their support team members earlier this year. This week I was told that team member confirmed 'integration' but not 'functionality'. Thanks for nothing. I've switched to Klayvio.
Hi there! Thank you for taking the time to leave your feedback.
We're sorry to hear about your recent experience. Our Support Team has reached out to you to provide an update and resolve this issue.
We are keen on providing top-notch support, so your feedback is taken into account and delivered to the consultant.
If you have any other questions or feedback to share, feel free to reach out to us at support@omnisend.com.
Amazing Product !!! http://www.cosmetics4uonline.co.uk