Reviews (6,015)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.
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Really satisfied with all the options I had available to me
Just installed, set it up, and sent my first email. Extremely easy and user friendly. We shall see what time reveals but it looks like this one will definitely work
amazing app! really easy to use and perfect for sending customer emails to sign up forms. thank you!
Great support experience, we imported our customers in shopify but got all set to unsubscribed, which is not what we wanted.
With omnisend and the helpful support we could easily solve that and import it there to use our customer base for email sendouts.
Remarkable service!
I love the campaign templates, they are so easy to use and the reports dashboard is awesome, very good app design, you can copy campaigns which will save you a ton of time and you can target specific subscribers to get your email.
Awesome, I am enjoying in this app! :)
the ease to setup and apply initially is amazing. Very very adaptable and great built-in features!
By far, the single worst company we have dealt with in terms of customer support and overall service in the last 2 years since launching our Shopify site. This box doesn't provide enough space to list the catalogue of bugs, errors, sorry excuses, terrible customer service experiences or indeed the list of individual times (more than 100) in the last few months that we have had to contact support to do basic things such as create segments or send out simple SMS messages. Worst purchase of the year, hands down. We have since had contact from the management of Omnisend and our satisfied the above matters have now been resolved. Thank you.
Hello there! Thank you for taking the time to write a review.
We are sorry to hear that your experience didn't meet your expectations. We make it a point to be known for great customer service, so we would love to learn more about what specifically happened in your case. Our customer support team rep has reached out to you to further investigate the issues you were experiencing. We are looking forward to your reply!
This application is very user-friendly, no programming of guessing to create email campaigns, welcome email, abandoned cart emails. Somewhat new to eCommerce, after using BigCommerce, the Shopify Apps a great to help generate customers, etc without spending a lot of money-which new start-ups usually are unable to afford.
Perfect to work, easy, fast, good price, excellent
Matija is the best Customerservice!! Best App Thank You Guys!