Reviews (6,015)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

May 2, 2018

Great App! Would definitely recommend to everyone!

Purpleheartyoga And Art
Canada
About 1 month using the app
June 29, 2022

The people are really helpful whenever I try to solve an issue. I'm not a developer so had struggled a lot setting up our store but everyone was really quick replying to my questions and all the solutions worked out!

elago
United States
About 2 years using the app
June 13, 2018

Nice app! I recommend it.
very beautiful interface.

K23 Japan
Japan
About 1 month using the app
May 9, 2019

Best helpful app I am using so far that is simple, fast and getting results! The automation could help to simplify our marketing works so much!

CanadaShopperClub
Canada
About 1 month using the app
November 4, 2016

Great app. Integrates seamlessly with the store. Very easy to pick products from the store and add them to the email template. Email marketing made easy!

Linen Fantasies
India
About 1 month using the app
March 29, 2018

Cool application which can help you to make more money!)

Corazoon
Singapore
About 1 month using the app
February 9, 2024

This Good!!!!

ModaMode
United States
About 1 month using the app
September 29, 2017

Great app, amazing experience

Mysuk
Uganda
About 1 month using the app
June 6, 2018

It is good app. I think if this app has SMS which is perfect.

Shop Sunmik
United States
About 1 month using the app
Edited September 21, 2022

Recently had an issue with my simple capture form and it's been taking days for them to solve it. The issue is very simple (change size and make it centered) though. I don't normally give negative reviews but this has been the most frustrating experience ever.

Zahocho Knives Tokyo
Japan
Over 2 years using the app
Omnisend replied September 23, 2022

Hello there and thanks for taking the time to leave the feedback, we appreciate it!

We have already relayed your comment to our team, the next iteration of the embedded forms will havean improved feature-set which will allow for more design flexibility!

If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.

Have a great day!