Reviews (6,023)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan that supports new businesses and enhances customer engagement through effective email and SMS campaigns. Its user-friendly interface features customizable templates and easy integration with Shopify, making campaign management straightforward. The responsive customer support and valuable educational resources are also highly praised, making it a recommended tool for integrated marketing efforts.
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I love this app! Pretty simple to use and with GREAT customer care!!!!
Hi there,
Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that our customer care has met your expectations. If you have any further feedback or questions, feel free to reach out anytime.
We appreciate your support!
Very fast and helpful customer service and support. Agustin did an amazing job at helping me resolve my issues today!
Nice APP, nice service!
Hello there,
Thank you for your review! We're glad to hear that you're enjoying the app and our service.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
So far, this app has been easy to use and works well. The only problem I had was getting the DKIM to verify with my email. Karine in customer service was very helpful!! In just a couple of minutes my issue was resolved. She was very friendly and knowledgeable!! Thanks Karine!
New to email marketing. I tried Klaviyo but found it too complex and their approach a bit pushy...so moved to Omnisend. I am finding it far easier and better to use, with super friendly and helpful customer service.
Great support. Got connected with Karine. She was able to identify and resolve my concern quickly.
Hello there,
Thank you for sharing your experience! We're glad to hear that you received great support and that our agent was able to quickly identify and resolve your concern. Providing efficient solutions is our priority, and we're pleased that Karine could assist you effectively.
If you have any more questions or need further assistance, feel free to reach out. We're here to help!
Omnisend has great customer service. Salma was really helpful in answering my queries and solving my problem.
Luiz was so helpful and efficient in helping me solve my problem. I'm very impressed with Omnisend.
Hello there,
Thank you for your fantastic review! We're thrilled to hear that Luiz provided you with helpful and efficient assistance in resolving your issue. Your satisfaction is our priority, and we're delighted that you're impressed with Omnisend.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help!
Excellent support from Beran and Luiz on team. Both were very supportive, efficient & patient and replied almost immediately to all my queries.
I have installed this app 1 week back, currently in free version and exploring all its features. Its very simple and easy to use all-in-one app. It covers all the features needed for marketing purposes-email as well as sms.
I really love the popups within the app, as they are mobile responsive. (Was struggling to find an app with mobile responsive exit intent popups).
Also their app settings provided me with the flexibility I needed with my popups and it works great.
To conclude, good app for a reasonable rate.
Thanks for your support Omnisend team and I wish that in future you will continue with this good work.
Hello there,
Thank you for your positive feedback! We're glad our team provided excellent support. It's great to hear you're enjoying our app's features, especially the mobile-responsive popups. Your support means a lot to us, and we're committed to maintaining the quality of our service.
If you have any questions or need further assistance, feel free to reach out. We're here to help!
Diego was really helpful with a issue I was having with discount sign up. Very patient!