Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

February 6, 2024

Thanks so much, Beran for your great and informative video Tutorials. They were very helpful.
Much appreciated.

Aviiana
Australia
Almost 3 years using the app
March 16, 2024

The app has been a great, cost-effective service for my shop so far. It's been able to resolve many use cases and their support team has been fantastic.

Art Your Cat
United States
17 days using the app
January 26, 2024

This software is great, all basic functions are free, and it is very seller-friendly. When you encounter a problem, the customer service responds promptly and will help you solve the problem comprehensively, which is great. I would like to give special praise to customer service Dilara, she is really great.

Lofarisbackdrop.de
China
21 days using the app
February 28, 2024

Luiz helped us solve our issue in less than 48hours!
Great support.

Values Culture
Switzerland
11 months using the app
May 2, 2024

I was stuck with an issue which would've seriously halted my business but Kayque resolved it swiftly. Loving Omnisend

Pop Rox
United States
6 months using the app
Omnisend replied May 6, 2024

Hello there,

Thank you for your review! We're thrilled to hear that Kayque swiftly resolved the issue you were facing, preventing any disruptions to your business.
We're glad you're loving Omnisend, and if you ever encounter more challenges or have questions, don't hesitate to reach out. We're here to help ensure your continued success!

June 7, 2024

Nice APP, nice service!

BigBlue Official Store
Japan
Almost 3 years using the app
Omnisend replied June 10, 2024

Hello there,

Thank you for your review! We're glad to hear that you're enjoying the app and our service.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

February 12, 2024

Staff is always ready to help whenever you need! Love OMNISEND

Beyond Beauty Naturals
Germany
6 months using the app
February 2, 2024

Omnisend is easy to use and the customer service is excellent!

Oli & Tess
United States
Almost 5 years using the app
August 12, 2024

awesome app

Island Enterprises Limited
Solomon Islands
4 days using the app
Omnisend replied August 15, 2024

Hello there,

Thank you for your feedback! We're thrilled to hear you're enjoying the app. We strive to provide a seamless and powerful experience for all our users. Your satisfaction is our top priority, and we're here to support you every step of the way.

If you ever need assistance or have any suggestions, feel free to reach out.

Edited November 28, 2024

very satisfied by Mariia's help who solved all my problems

lairial
France
About 1 year using the app
Omnisend replied December 2, 2024

Thanks for the great review! 😊 Mariia will be thrilled to hear she’s officially the problem-solving champion! 🏆 We’re so glad everything’s sorted out—feel free to reach out if anything else pops up!