Reviews (5,975)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

December 21, 2023

We love Omnisend as a team. They give us the ability to use emails in an appropriate way. Sıla is the most comprehensive support member, thank you so much for their support to e-commerce stores. Omnisend is our only choice :)

Cloche.com
Türkiye
26 days using the app
July 1, 2021

Wish I could say any bad words... but can't. I am pleased and it rarely happens so. Thank you for the support when it was needed.

Qrucifix
United Kingdom
26 days using the app
August 4, 2019

I had no idea about email campaigns but used this app and it was so simple and professional. Definitely recommend.

River Boutiques
United Kingdom
26 days using the app
August 17, 2021

More and more expensive, not worth it,$16,then $19,then $30, now$54/month
More and more expensive, not worth it
More and more expensive, not worth it

KK FIVE FINGERS
Hong Kong SAR
Almost 2 years using the app
Omnisend replied September 7, 2021

Hi, thank you for taking the time to leave us a review. We hope our Support Team was able to help you with your current pricing package and find a resolution.

Edited November 9, 2019

Very easy to use, I loved this app so much , was using other email apps before this is the only app that I scored 5 stars because of very easy to use and convenien

Positivity Clothing CO.
Philippines
26 days using the app
May 26, 2017

pretty good so far ... still need some tweeks to make it worht the money they charge..

Cobra Tactical Systems
United States
Almost 2 years using the app
March 18, 2023

Great app, easy to use and configure. And even if you are stuck, you will get help from an exceptional customer support team, specially Baarath who stayed with us until we configured all the essential automation.

Prime HODL
United Arab Emirates
26 days using the app
May 1, 2018

Great, it is funtional and efficient as well :)

Digistore24
Croatia
26 days using the app
March 8, 2020

It was not bad, but my live view dissapeared, which was the only thing I was using it for so, sad times

Dog Love H.Q
United Kingdom
About 2 years using the app
Omnisend replied March 9, 2020

Hey Dog Love H.Q,

We apologize if our communication was not clear. Live with did not disappear anywhere, we just moved it to the Dashboard tab in the product so all major stats are in on place! Just navigate to the Dashboard tab and you will see another two tabs: Overview and the one you are looking for - Live view.

January 25, 2019

I used the app to help me set up subscribers. Basically keeping in contact with customers. Thank you

DivineSavvy-stores
United Kingdom
26 days using the app