Reviews (5,975)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

October 8, 2023

Wonderfull app amazing free plan for start of website

HallowHoots
Italy
26 days using the app
January 27, 2020

i love spotify!!
i suggest every business owner to use this platform for their website!
best investment

TIISHY FITS
Canada
26 days using the app
Edited May 5, 2017

I have used the product for over a year and although the product is sound and useful, support keeps making "improvements" without regard to past time and effort. Most recently they "upgraded" the editor but made all of our previous work wasted as we cannot use previous newsletters as templates or copies to work from, wasting all of our previous edits and content. Not happy.

Diamonds Magic
United States
About 2 years using the app
May 13, 2018

brilliant. exactly what i wanted for my store

Crazygadgets1
United Kingdom
26 days using the app
June 27, 2022

I have contacted the technical service and it has been fast, Sanya has been able to give me explanatory answers with creeshots, but Omnisend still needs to make many improvements: you cannot save template blocks, you cannot distinguish "newsletter subscribers" from those who do not they are like this (to distinguish the frequency of the pop-up between one and the other)....

KOOMPLIMENTS
Switzerland
About 2 years using the app
Omnisend replied June 28, 2022

Hello, and many thanks for your review!

We value your feedback, and our developers are already hard at work at bringing the saved content blocks feature to the new editor; it will be available in the app in the nearest future!

Please keep in mind that once a customer submits your form, it will not reappear in the future for them.

Have a wonderful day!

October 14, 2020

Downloaded the app and within 15 minutes of using it I already created my first workflow. Its very easy to use and they have great tools!!

Luxumies.com
United States
26 days using the app
June 2, 2017

This app seems to make everything easier for you to run your email campaigns, but i just started using it so i will see when i start getting real massive emails to deal with, but as of at this moment I love it.

Darkalley Discount
United States
26 days using the app
June 12, 2018

Wow, I liked this app so much I didn't even finish my free trial before signing up for premium. Its a perfect tool for email marketing. Love how easy it is to create a campaign.. Thanks Omnisend.. Loving <3 you so far!!

Working Tees
United States
26 days using the app
November 10, 2014

Really easy and convenient. But very less templates to choose from and restricted customization options.

Luxurazi
India
About 2 years using the app
February 1, 2019

Omnisend user support is the absolute best !! I needed help setting up an abandoned cart email, being a new user, and the help I received was tremendous and very useful. Great job Xenia !!

CellAccessLand
United States
26 days using the app