Reviews (5,975)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
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amazing app I love how easy it is to use. Great templates, the customer service is second to nonw. Highly recommend
Hi - I am a newbie to an online business and probably asked a lot of dumb questions but everyone was very helpful. A big thanks to Kristina for checking out my forms and automations.
Awesome ! Recommended To Every one !
Omnisend is a great app. I was scared to use it at first thinking it's complicated. But this is the easiest to set up and use app on Shopify. It's user friendly and just great. Waw
I have tried every email app and instantly after downloading I knew this was the one. Easy to naviagte.
Dealt with Joy today to fix an issue we were having with automations for subscriptions from the theme sign up field. Joy was really attentive and helped resolve the issue for us. Very happy with the customer service.
Buyer beware!!! Product is good but pricey AND you can only cancel your subscription via their live chat which they rarely support or have anyone on. I've tried to cancel our subscription several times over their live chat (as they require it that way) but they've never responded. Now we have to refute the charges with my credit card company.
Carina was super helpful! Very easy to set up.
MAILCHIMP WHO?
WOW! Really impressed. installed on our second store thats still growing and im already in love. very easy to use and if help is required there are help links that actually help and are easy to understand.
Cant wait to see this app in full action !
I love the product, and they could have made more money from me if i stayed. But their customer service suck and just getting a refund for services for services i won't use is a nightmare. They said they cannot give a refund because my payment was already processed. When i complained and told them easy to issue a refund (i am also business owner) , and i can easily do a refund by a click of a button, they finally gave a refund ... BUT with a $10 processing. Such a bunch of bozos and cheapskates. NOT RECOMMENDED .
Update 12/19: Paulius contacted me saying that since i am requesting to refund my money, they have to be COMPENSATED for it. You are definitely going to be charged nickel and dimes for this service so i suggest staying away. Also he also wanted me to remove the negative feedback in exchange to give back my $10. Such bad business practice. Just a suggestion Soundest Team, use my $10, and buy a Customer Service book. You definitely need it.