Reviews (6,023)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan that supports new businesses and enhances customer engagement through effective email and SMS campaigns. Its user-friendly interface features customizable templates and easy integration with Shopify, making campaign management straightforward. The responsive customer support and valuable educational resources are also highly praised, making it a recommended tool for integrated marketing efforts.

January 9, 2024

Omnisend is smoothly incorporated into my business. Great customer service and great product. I highly recommend it.

Nobineck
China
6 months using the app
February 8, 2024

Tech support is amazing! Karine helped me with my email list emergencies. She responded quickly and stuck with me until my issues were handled.

Consult Beaute
United States
About 2 months using the app
August 22, 2024

SIMPLE AND EASY

AceEast Inc.
Canada
3 days using the app
Omnisend replied August 26, 2024

Hello there,

Thank you for your review! We're glad to hear that you find our platform simple and easy to use.

If there's anything more we can do to enhance your experience, please let us know. We're here to help!

Edited February 12, 2024

Agustín helped me through the domain verification issues thoroughly. They made sure I was comfortable and understood every aspect of the process I went through

Unique Drinkware Dreams
Barbados
4 months using the app
January 19, 2024

Great and prompt support offered by Kayque to complete the Domain Authentification steps!!

RENEWDESIGNERRECYCLE
New Zealand
Over 5 years using the app
March 26, 2024

Baarath was more than helpful when I was having problems sending an individual email. The service was prompt and efficient. I have no hesitation in using the support service again. Thanks for all your assistance it was very much appreciated.

SEA LOVE DESIGNS
Australia
20 days using the app
February 2, 2024

Get point and correct solution. No waste words. All done.

Raintree
Canada
7 months using the app
February 5, 2024

Beran is AMAZING! So Helpful and always goes above and beyond. Very helpful and quick responses.

Gypsy And Wolf
Australia
Over 3 years using the app
May 2, 2024

I was stuck with an issue which would've seriously halted my business but Kayque resolved it swiftly. Loving Omnisend

Pop Rox
United States
6 months using the app
Omnisend replied May 6, 2024

Hello there,

Thank you for your review! We're thrilled to hear that Kayque swiftly resolved the issue you were facing, preventing any disruptions to your business.
We're glad you're loving Omnisend, and if you ever encounter more challenges or have questions, don't hesitate to reach out. We're here to help ensure your continued success!

March 16, 2024

The app has been a great, cost-effective service for my shop so far. It's been able to resolve many use cases and their support team has been fantastic.

Art Your Cat
United States
17 days using the app