Reviews (5,976)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

May 4, 2017

great app i tried several days,my old customer seeing my email template ,they love it,good deal indeed

Silvercharm
China
About 2 months using the app
April 5, 2022

This app is easily the best thing I've added to my shopify store (second only to my products of course!). The analytics are fantastic, the live view is addictive and the power of setting up forms, automation and EDMs is just too good. If you haven't got this, you are missing out.

Swing Apparel
New Zealand
About 2 months using the app
October 9, 2017

I Love Soundest it works the way I want it to and with the templates Soundest has I like the way it looks on my store.
Thanks, Soundest Team

Home World Center
United States
About 2 months using the app
November 14, 2017

Some of the very best customer service I have ever received comes from the guys and gals at Omnisend. They reply super-fast and are really helpful. The features are great and they are always adding more. The UI is easy to use, clean and intuitive. For me, it was a no-brainer to choose Omnisend over Mailchimp. You can read all about the comparisons on their website. Killer features for Shopify stores too. Thank you guys!

Vortex Gifts
United States
About 2 months using the app
January 28, 2017

Excellent application. It takes a short moment to figure how it works because it's very intuitive. I recommend the application for anyone. Thank you Soundset. As a proof I own a shopify store, take a look at my store https://www.azregalia.com

Adamdress
Canada
About 2 months using the app
May 9, 2019

Very easy first time experience, free trial is great, highly customizable interface. I would recommend it overall!

Fluff Plush
United States
About 1 month using the app
July 3, 2021

I can't use the sms credits that I already paid for. They make me wait until the next billing cycle which they don't mention before you pay for the app. Be aware in case you download the app. Note: Their customer service cannot even explain what to do to use the sms credits. They basically copy-paste. If you don't take care of your customers, someone will-please note that.

AGOZTECH
United States
About 1 month using the app
August 21, 2017

love the mass mailing campaign option - very easy to use.

B2five
Hong Kong SAR
About 1 month using the app
January 3, 2022

I am using this app to do my email marketing for my store. I think that it is pretty powerful but there is a lot to learn. I had some issues with integration that finally got resolved. It did take a bit of back and forth to get the correct work around. Glad it finally got resolved. Thanks

Fancy Frocks Fabrics
United States
About 1 month using the app
March 16, 2018

Great app. Support staff is great.

Southern Chique Boutique
United States
About 1 month using the app