Reviews (6,023)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan that supports new businesses and enhances customer engagement through effective email and SMS campaigns. Its user-friendly interface features customizable templates and easy integration with Shopify, making campaign management straightforward. The responsive customer support and valuable educational resources are also highly praised, making it a recommended tool for integrated marketing efforts.

January 19, 2024

Great and prompt support offered by Kayque to complete the Domain Authentification steps!!

RENEWDESIGNERRECYCLE
New Zealand
Over 5 years using the app
February 5, 2024

Beran is AMAZING! So Helpful and always goes above and beyond. Very helpful and quick responses.

Gypsy And Wolf
Australia
Over 3 years using the app
February 2, 2024

Get point and correct solution. No waste words. All done.

Raintree
Canada
7 months using the app
May 2, 2024

I was stuck with an issue which would've seriously halted my business but Kayque resolved it swiftly. Loving Omnisend

Pop Rox
United States
6 months using the app
Omnisend replied May 6, 2024

Hello there,

Thank you for your review! We're thrilled to hear that Kayque swiftly resolved the issue you were facing, preventing any disruptions to your business.
We're glad you're loving Omnisend, and if you ever encounter more challenges or have questions, don't hesitate to reach out. We're here to help ensure your continued success!

March 16, 2024

The app has been a great, cost-effective service for my shop so far. It's been able to resolve many use cases and their support team has been fantastic.

Art Your Cat
United States
17 days using the app
February 6, 2024

Thanks so much, Beran for your great and informative video Tutorials. They were very helpful.
Much appreciated.

Aviiana
Australia
Almost 3 years using the app
February 28, 2024

Luiz helped us solve our issue in less than 48hours!
Great support.

Values Culture
Switzerland
11 months using the app
January 26, 2024

This software is great, all basic functions are free, and it is very seller-friendly. When you encounter a problem, the customer service responds promptly and will help you solve the problem comprehensively, which is great. I would like to give special praise to customer service Dilara, she is really great.

Lofarisbackdrop.de
China
21 days using the app
February 12, 2024

Staff is always ready to help whenever you need! Love OMNISEND

Beyond Beauty Naturals
Germany
6 months using the app
January 17, 2024

Super easy to use.

Great customer support!

Matija was super helpful!

Mamma G Cookies
United Kingdom
12 months using the app