Reviews (5,977)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

November 11, 2019

I was looking for a supplement for my Mailchimp connection. Someone complained about another integrated app and suggested Omnisend. BYE, Mailchimp! You mean I can access it thru my Shopify dashboard AND get all of my basic needs done without all those extra steps? I'm in love.

Gold Label Cosmetics, LLC
United States
18 days using the app
February 10, 2024

Very friendly and operative support helped me with my problem, the operator Augustin was able to solve the hitch in a short time.
I recommend OMNISEND to everyone

GIOXO
Italy
18 days using the app
Edited April 1, 2019

Amazing app for the price! Love every feature that comes with it!!! Definitely i recommend it to everyone!

Stack & Bag
United States
18 days using the app
October 29, 2019

memang terbaik ah apps ni. padu teruk. simple memang terbaik ah apps ni. padu teruk. simple memang terbaik ah apps ni. padu teruk. simple

SNAPMALAYA
Malaysia
18 days using the app
February 7, 2022

I used this app to help me generate sales by creating interesting email campaigns. This is my first time doing email marketing and this app made it simple.

BOSS Body Balms
United States
18 days using the app
March 26, 2019

Seems to be a good app! Seems to be a good app! Seems to be a good app! Seems to be a good app! Seems to be a good app!

Gamer Gear
Canada
18 days using the app
Edited June 5, 2024

Unglaublich Lange Ladezeiten! Fehlerhafte Funktionen!
Ich bin in letzter Zeit Sehr unzufrieden mit dem Support.
Lange Wartezeiten auf Rückmeldungen und dann kommen antworten , mit denen man nichts anfangen kann.
Bei diesen überteuerten Preise der App, erwartet man wenigstens einen besseren Support.
Aktuell bin ich sehr unzufrieden und kann Omnisend nicht weiterempfehlen!

esrajeans
Germany
Over 1 year using the app
Omnisend replied September 4, 2023

Hello! Thank you for sharing your recent experience with our support team. We apologize for the frustration you encountered. Your feedback is valuable, and we'll take it into consideration while improving the quality of our service.

Regarding your inquiry about sending newsletters that redirect to your Amazon products and offering discounts, you can include Amazon links in your newsletters. However, implementing automatic discounts for Amazon products via Omnisend is not currently supported. We have noted your request for future consideration.

We hope you'll consider giving us another opportunity to meet your expectations. If you have further questions, please don't hesitate to reach out.

June 6, 2018

Very Easy to use , also you have a lot of videos on Youtube.

Toy Tanks
Montenegro
18 days using the app
Edited October 13, 2018

This app is something else. It literally does everything concerning targeting new and current customers. This is a great tool, very organized and neat!

HGM & Co.
United States
18 days using the app
Edited October 11, 2019

This app is really cool. I loved it. It made me so profitable businessman and now i have my own business.

LukShippin
Georgia
18 days using the app