Reviews (5,977)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

February 5, 2019

Works great so far, just paid for a year so we'll see how I feel in a couple months. So far it is very easy to use and very customizable.

BIDA Boutique
Canada
17 days using the app
November 26, 2016

Super easy experience even for a re-newbie like myself who's been doing online ecommerce for years but took a long break. You'll enjoy it.

Fi Health
United States
17 days using the app
March 24, 2023

Amazing customer service. Karine and her team got back to me so quickly and answered all my endless questions. Can't fault their friendliness and extra efficient customer service.

Rosie Sugden
United Kingdom
17 days using the app
October 19, 2016

I haven't launched my site yet, but have been busy making sure the back of house systems are in place. Soundest has helped me with this by providing an easy to use template/s for each and every incidence I need them. In all reality, I haven't launched my site yet because I have been sending out email marketing to my target market in "practical stuff" (school uniform hair accessories), and they have been actually buying (!) prior to launch of the "fun stuff" (cute accessories for young girls)! I suppose that's a good position to be in!? I'd say they're worth a go :)

Ponytails And Fairytales
Australia
17 days using the app
April 29, 2018

Honestly has everything you need for email marketing

Midnightclub Jp
United States
17 days using the app
August 20, 2019

This was the first email campaign I sent, I am not a computer wizard and it was fairly straight forward. Lets see how it goes...My only critique thus far is I would have liked a phone support system in place to provide screen sharing.

IF4Life
United States
About 1 year using the app
June 15, 2019

Perfect I love it........................................................................................

BALDICCI
France
17 days using the app
August 19, 2018

So easy to use and incredibly powerful. Love this app.

Axelsstore
Norway
17 days using the app
February 23, 2020

Omnisend is a wonderful app for users at all levels whether a beginner such as myself to advanced. User-friendly & step by step campaigns, forms, & automation that helps you to the fullest. -Aaron G

Genuinely Aarons
United States
17 days using the app
Edited April 10, 2020

one of the best apps. so many free things you can do there. perfect for starters that don't have the money to spend too much on apps. I'd give you 11 stars if it was possible.
That's one app that I really want to pay if I get more costumers.
Thanks so much!

Harajuku Fashion Shop
Germany
17 days using the app