Reviews (5,977)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
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Never got it to send, said my list was dirty, but no way to upload my hard bounce list. Looks good, also had an outage so missed a key milestone. Support was poor and they couldn't fix the problem.
Sorry to hear you had a disappointing experience. Seems like there were some old contact emails on your list that no longer exist, therefore we had to temporarily pause your sending so your sender reputation is not harmed. There is nothing to worry about, as soon as you delete or unsubscribe those old emails, we will resume the sending. You will be able to benefit from the variety of great Omnisend features, such as omnichannel campaigns and automation messages, segmentation and more!
This is the first time I have used an email marketing app. Found it very easy to use and will see what happens next!
great app, i recommand, its better 100 times than mailchimp and for the price it's worth it with many features !
such a user friendly app! it has everything and more than I could ever need - customer service is really helpful and fast too. LOVE IT!!
Great tool and service so far:
- great email and workflow builder
- actually supports multiple locations for most data (doesn't pull localized product data yet but there are some workarounds)
- good statistics
- responsive support team
Would definitely recommend!
I think Omnisend is the generally best ESP app based on price and performance. And the customer service is outstanding compared to other popular choices. At least if you are sending SMS as well. However to get 5 stars I am missing (by importance):
1. Ability to choose collections in automatic recommender. In order to automate without being extremely repetetive or irrelevant I need to insert different content.
2. Automations by the day of the week (weekly newsletters). So I can send a "this weeks bestsellers" each friday etc
3. Signup forms that recognise if user is a subscriber - When collecting subscribers is the main point, it makes littles sense not to be able to excluded already subscribed customers from getting popups. I have to have another app for this :(
Anyway, thanks for a great app!
I used this app after trying several other ones, free or not. It is so easy and simple to create a campaign for a beginner like me!! Really appreciated the whole process!
I just got this app for my stop. So far I am loving what I'm seeing with this app. And it's free.
This email program is easy to use and has a lot of great features. Easy to upload subscribers from various sources.
This app has some amazing functionality for such a great price! Super easy to set up. I got all of my automations and forms set up in less than an hour. Campaigns are so easy to create and send. I LOVE this app!