Reviews (2,860)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design and effective email marketing and SMS campaigns. They appreciate the ease of use, automation tools, segmentation, and integration with e-commerce platforms, which enhance engagement and conversion rates. The competitive pricing offers good value, and the responsive customer support is frequently praised for assisting with technical and strategic issues. The reliability and impact on sales make it a favored choice for marketing ...
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Fantastic real help assistance by Kayque! I thought there was no way to solve the DNS records issue i was having, as i had entered all the dns records, however he found one error and my emails were back up and running within 10 minutes
Omnisend is easy to use and the customer service is excellent!
I had a very bad experience with Omnisend, They stopped providing me service, but did not refund my money
They advertise that their service is unlimited emails, but their definition of unlimited is x60 contacts, which they only note in a very small way on the pricing page.
They present a problem and do not provide a solution, they use too many technical words and do not explain it clearly so that ...
Hello there,
Thank you for your feedback. We apologize for the inconvenience and frustration you've experienced. We understand how important reliable service is and regret ...
We're really happy with Omnisend's email marketing app for Shopify. It's made a big difference for us. Special thanks to Danielle Heck for her caring and super-professional one-on-one guidance. Her support has been spot on, helping us navigate through everything. We're really pleased with the outcomes and learning how to use the app has genuinely helped us get better at reengaging inactive ...
Love this app so much and the support is Amazing - we use it so often to connect with our customers
Kayque Was extremely helpful and guided me through what i needed to do, step by step!
I sent a message in the Help Chat and got a response from Luiz within a few minutes with the recommended solution, and offer to help with any other needs. Great customer service.
Customer service team is always quick to respond and very helpful. Worked with Luiz today and he got me what I needed right away
Great service from Joy today, very easy and educational!
Their customer service is great! The app itself is good enough, but we truly appreciate that if any issues arise, they are quick to respond & very helpful.