Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

March 23, 2016

very user friendly and helpfull app

Smsaree
India
8 days using the app
September 23, 2016

Really like this app, very intuitive - just love how easy it is to add products to the newsletter. Customer service excellent too - had a query which was resolved swiftly by Veronika

Fiona Dunlea
Ireland
8 days using the app
Edited December 20, 2019

Great e-mail marketing program. The automation are powerful and the multi-channel marketing features are outstanding. The only thing I would like to see that it doesn't have is more CRM features with list segmentation - I'd like to be able to segment based on custom customer profile options. Keep up the awesome work omnisend.

FastStik
United States
8 days using the app
May 11, 2019

I qualify as one of those "Newbies" that I see and hear referenced so often on various E-commerce and Social Media Platforms. Even though I never particularly cared for the connotation of this designation (I felt it was a bit arrogant), I actually didn't realize the truth behind the term as it pertained to me; until some visitors to my Store shocked me by signing up for Email Marketing Correspondence. At first, I said Wow and did my Happy Dance. Then, the reality of having to respond to their interests kicked in. I thought, how am I supposed to handle this. Well, the answers to the question and my prayers were where they've been since I signed up with Shopify a few weeks ago. Voila, it's all about the APPs Baby! This dramatic introduction to my review was definitely for effect, not spin. I was and still am that helpless "Newbie" for now, but thanks to Omnisend I won't have to fear connecting with my Customers anymore. The APP was seamless to navigate. The instructions were easy to follow. The only reason the process was a little time consuming for me is that I'm fanatical about perfection, so I critiqued and tweaked the layout until I almost drove myself mad. However, I got the results I wanted and I'm forever grateful to the Omnisend Team for their intuitiveness with knowing that one day a "Newbie" like me, would need their expertise on my side. Thank You So Very Much for your hard work and caring about our successes in this highly competitive arena! Best Regards, Odette

Meldette's
United States
8 days using the app
April 14, 2019

This is a great app that i was looking for a long time ago, now that i found it i feel so confident to boost my sales.

Al-Manar Store
Morocco
8 days using the app
August 8, 2018

very good very satisfied with this tool

Kidimaisvariedades
Brazil
8 days using the app
March 1, 2020

Love the simplicity! 10/10.
Extremely easy to use and makes perfect sense in all aspects! Well done Omnisend!!!

SAVALINO
Thailand
7 days using the app
September 22, 2018

Brilliant and quick responding customer service ✔.
Pre-populated template and Custom Templating ✔.
Free Trial with all the benefits as the paid version ✔.
Omnisend ✔.

French Reve
Philippines
7 days using the app
March 7, 2020

Olá, estou super satisfeito com o aplicativo Omnisend, que integrei à nossa plataforma de loja online da Shopify. É muito fácil de usar, é rápido fazer as campanhas, mostra todos os resultados antes e depois, tem muitas opções ... Eu recomendaria definitivamente ...

Shop1001utilidades
Brazil
7 days using the app
Edited October 13, 2016

Update- I do enjoy this one more. It is easy for me to follow and I have been seen an increase already in my site traffic. Thank you!

I actually might be digging this one more than any other application I tried for email campaigns. I love that it has the abandon cart option! Had my first abandoned cart and I am hoping this will fix that in the future :D

Magical Hoops And Gifts
United States
7 days using the app