Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

June 11, 2018

So easy to learn and easy to operate. Great functions. A must-have app for anyone looking to promote their store via e-mail marketing.

Xiaomi Scooters
Norway
7 days using the app
March 27, 2023

Migrating from Klaviyo (which we have been using for a looong time) after carefully evaluating both services. We are so happy with the journey so far. The design and structure of the emails feels much more up to date and once you get used to the differences creating emails is so much more intuitive. The customer support is outstanding - super quick, understandable and responses on point. Must also mention Deniz who apart from providing accurate help also went that extra mile to check that everything turned out well. Beyond pleased.

Coin de Rêve
Sweden
7 days using the app
November 3, 2022

Very nice app and email system. Best i have ever tried. And Salma from customer service is fantastic!

Designstore
Denmark
7 days using the app
June 2, 2018

It is a very powerful and customisable app. Great app, great support.

Knick Knack Collections
Australia
7 days using the app
May 25, 2017

This is the greatest app I've ever used on shopify. Its a good way to show ur bussiness and the reports are so easy to understand

Come check my website www.perueshopper.com

Peruexpress
Peru
7 days using the app
April 19, 2019

I needed to communicate via email with customers. It seemed daunting and overwhelming. After using this app, I was able to successfully send out the campaign and I look forward to sending out my next one. As a newbie with little experience this app is a plus for me

Mended Pieces Design, LLC
United States
7 days using the app
March 13, 2023

Omnisend has been a fantastic app in our transition from a different email marketing app! Andrés from Customer Support was prompt and so helpful in setting up automations similar to our former platform so that no triggers were missed. Highly recommend this app!

Fountainful
United States
7 days using the app
July 2, 2016

I'm quite pleased with this. It is VERY easy to use. Helps me make my emails look nice and professional. I absolutely LOVE how you can just "pick" products to add and it automatically adds the pics, prices and descriptions!

Countingtheblessings
United States
7 days using the app
April 30, 2019

The support is amazing! Changed from Mailchimp to Omnisend and never regretted abit! Even though it's pricier but it's really worth the money!

Sake Inn
Singapore
7 days using the app
January 12, 2020

Best email marketing app I have used so far and cheaper than others that have fewer features! Easy to use

M.A.D
United Kingdom
7 days using the app