Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

September 6, 2023

The support team is really amazing! Especially Mr. Agustin, he helped me with changing the currency and that was done really quick! Awesome service

Hamlet Shougrakpam Art
India
6 days using the app
Edited November 10, 2018

So far pretty easy but we only set it up. We will be comparing deliverability to mailchimp and klaviyo this week. We hope it works better....

McAfee Institute
United States
6 days using the app
July 3, 2016

I was looking for an app to send "abandoned checkout" emails and I think I found the one! It was easy to set up and customize. Exactly what I was looking for!

Arae Jewelry
Canada
6 days using the app
July 14, 2019

The app has all the features I need to get started with fully automated emails campaigns, and the support team is best in class. The level of support I've been getting is second to none.

Best Fitness Equipment
Australia
6 days using the app
August 6, 2018

So far so good ! Super smooth app at first glance it looks more complicated than mailchimp but is 10x easier and has a better work flow. Unlike mailchimp it doesn't feel lagged as far as viewing your performance. Ive seen increases in deliverability with my automated mail cant wait to upgrade to Pro during Q4 :)

Godsofmankind
United States
6 days using the app
Edited February 14, 2019

Love this app recommend everyone to use easy set up fully automate your shop with template emails that send when activated

FabGirlFashion
United States
6 days using the app
August 17, 2018

Very good app
Nice and good for me

Joniorshop
United States
6 days using the app
March 4, 2018

Sehr gute App!
Die App Hilft mir sehr und nimmt mir viel Arbeit ab!
Danke nochmal!

Get Stronger Fitness Store
Germany
6 days using the app
April 7, 2018

Cool!Very Great App for all People

Raisyshop
Germany
6 days using the app
Edited April 25, 2019

I used Mailchimp before but as the stop cooperating with shopify I switched to Omnisend. I designed and planned my first campaign today and it was very easy and similar to Mailchimp although even easier and there are more things to customize. Let's see how well Omnisend perfomance regarding click rates etc.

inabox.de
Germany
6 days using the app