Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

June 29, 2020

I use this for several sites and it is easy to put an email together with products for your Shopify shop that generates great results in terms of sales acquistions. We know if we send an emailer out it will generate a couple of thousand in sales.

Bright New Things
United Kingdom
5 days using the app
February 19, 2018

Great app.It's user friendly.I really like it .So far so good

Ivis Boutique
United States
5 days using the app
Edited September 5, 2016

I just created the first newsletter with Soundest, and it was easier for me than the MailChimp platform. The product picker is a big help! Great customization options, and the scheduling is a plus.

Merry Bath
United States
5 days using the app
July 4, 2019

This is the only app that is simple and really cares about your customers without charging you out front. Recommend this app for everyone especially beginners in email marketing!

Mimosa Hostilis
United States
5 days using the app
April 12, 2021

I had a very had time deciding between Omnisend vs Klaviyo + SMS Bump and I was on the verge of using Omnisend, I've tested out Omnisend which has many great features that Klaviyo does not have and furthermore better pricing as well, and it has it's own SMS marketing which integrates well with the email flow. However, I just find that SMS Bump has a more powerful SMS marketing platform than Omnisend (Omnisend's SMS platform is more to support the email marketing) and SMS Bump is not able to integrate and sync contacts with Omnisend, so I have no choice but to use SMS Bump with Klaviyo, otherwise I would definitely choose Omnisend over Klaviyo. If Omnisend's SMS platform is able to by it be a marketing platform without relying on it's email marketing, for example, perform abandoned cart reminders with unique discount codes that can be directly applied to the shopping cart when the customer clicks on a link in the SMS, then perhaps I might switch over to Omnisend some day, or if perhaps Klaviyo & SMS Bump gives me a lot of headache. But I do think Omnisend is a great app to use.

Rytrus
Singapore
5 days using the app
January 23, 2021

I used this app as my first email marketing choice and it worked very well, clear and easy to set up, I still use it

Appia Store Online
Italy
5 days using the app
June 27, 2016

Easy to use and from what i see pretty effective!

Kristalcek
Slovenia
5 days using the app
August 19, 2018

Very Awesome! I would recommend to everyone

Worldlovepeace
United States
5 days using the app
October 2, 2023

So far I am very pleased with this app. I previously used Mailchimp, but they were continually increasing what I pay, even though not everyone on my list was subscribed. I was up to $250 and then I switched my website to Shopify, who offered a free email service, I was all for it until it took literally 36 hours to send an email to 8k subscribers. Didn’t realize this until day of email blast was a big product reveal day and my customers found out about it a day and a half later. I was drawn to omnisend as another friend uses this site and it was already half the cost of Mailchimp. I was able to send my email out within minutes. Very pleased. I also love how it is fully integrated with Shopify, so I don’t have to download product images to upload to email, I just drag and drop product information directly from my store!

Kreative Kreations
United States
5 days using the app
December 25, 2019

I just sent my first campaign with this app, so far so good. thank you, looking forward to do more with it.

lordana
United States
5 days using the app