Reviews (6,010)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
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Scammy app, the free plan doesn't exist even if we don't use the app. They stop the automation without notice
Oh no, you are mistaken, we have a FREE plan. Customers on the free plan can send email campaigns, up to 2000 emails per day! More, you can setup signup forms, including a Popup on your store, use our advanced segmentation feature to target your audience for best deliverability results, and utilize the reports to check opens, clicks, sales rates, and more! Detailed pricing plans here >> https://www.omnisend.com/pricing/
If you need more time testing our app, just reach out to suppor@omnisend.com and we will grant more trial days for you :)
So I installed this app after having some positive feedback from another merchant. However it said free to install, but no where did it say monthly plan until after I installed and clicked further. Disappointed really, I'm happy to pay as long as Omnisend is upfront about it.
The support was very helpful but this app is a disaster. Always received my tested emails in spam folder. Useless.
Terribly sorry to hear about the issues you had. Test emails might land in spam due to the TEST title used in the messages. Great news, we are trying different techniques to ensure this is no longer an issue. Please reach out to our Support team, we are here to help 24/7. We will check the issue and try different methods for you to reach the best results!
Customer Success Team
J' ai configuré, enregistré mon premier mail en français. A la réception de mon mail test qui est arrivé dans les spams, celui-ci est un mélange anglais/français. Dommage car simple d' utilisation.
Hello there, thank you for your review!
We are glad that you find our app easy to use! We have reached out to you via email with the setup recommendations to prevent the issue you faced. Let's keep in touch!