Reviews (5,981)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

April 21, 2019

The app is great, but it is SO expensive! It is based on your number of subscribers but knowing that your ATC emails are also counted in the total it brings the price up quickly!

Vagabond Life Shop
Canada
27 days using the app
Omnisend replied April 23, 2019

Happy you like using Omnisend!
So the price depends entirely on the number of contacts you communicate with and it is adjusted based on specific ranges (0-500; 501-1000, etc. ...

December 20, 2018

Good. I appreciate the quick deployment but some updates to make to be perfect. Like the date in French format, the translation...

WattsMob
France
26 days using the app
May 9, 2018

The app is very easy to use, it generated professional documents.

Fitness Habit
Canada
23 days using the app
Edited April 22, 2016

I would love to try it, but it does not support mobile devices. If it becomes mobile friendly we will give it another try.

http://babynest.no

Vintagefleurs
Norway
21 days using the app
November 24, 2022

it's hard to use for beginners, But the support & help is really amazing, Maybe if they can work on their ux, it will be amazing.

Adaforher
Egypt
11 days using the app
Omnisend replied December 8, 2022

Thank you for your honest feedback!

February 9, 2022

i would like to send the emails with the names of the users, Also I have several emails from my business, could you please add the option to send the emails from different emails!... thanks!

Retro Chip
Spain
7 days using the app
Omnisend replied February 9, 2022

Hello there and thank you for your review!

We do have both features you've mentioned, our support representative has reached out with more details on this matter.

If you have ...

May 5, 2023

Top platfrom at all! love work on it, perfectly organised, but just for small small business or very big business.
SAD! Thank you to Matija and Deniz for their help. both very helpful

18DELPERO
Italy
1 day using the app
Omnisend replied May 5, 2023

Thank you for taking the time to leave a review of our platform. We appreciate your feedback and are glad to hear that you find our platform to be well-organized and helpful! ...

September 2, 2021

ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

unisonmen.de
China
About 1 hour using the app