Reviews (5,981)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
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I like this app a lot, and I am deeply thankful for support teams for their help, especially Johnny and Dilara, who was on my case. Super quickly and very professional. Thank You, guys a lot!
Thanks a lot for the awesome feedback! Johnny and Dilara will be doing a happy dance knowing their support helped you. We’ve got your back, anytime you need it, just give us a shout!
Best ever! I have tried several different Email Marketing apps and this by far is the best! Great assistance, easy to use and priced right!
Best ever? Wow, you’ve made our day! 😊 Thank you for the amazing feedback—it’s fantastic to hear Omnisend stands out from the crowd. We’re thrilled you love the ease of use, great support, and value. Here’s to many successful campaigns ahead!
Tech support was a mixed bag. The first agent was clearly at the end of their shift and didn’t seem too bothered.
But then Johnny 5 stepped in and saved the day! He helped me fix all my DNS issues and was genuinely helpful.
Thank you, Johnny 5, for not being a bot! Much appreciated!
Michael@MatchesSeeds
Johnny 5 to the rescue! 🚀 We’re sorry your first experience wasn’t quite up to par, but we’re thrilled Johnny stepped in and turned things around. And no worries — he’s 100% human (we checked! 🤖❌). Thanks for the honest feedback, Michael!
i love them they re so helpful especially Emna, she taught me with everything.
Emna, take a bow! 🎉 We love hearing how helpful she was — sounds like she deserves an A+ for top-tier support! Thanks for sharing your experience, and know that we’re always here whenever you need a hand. 😊
The way i was helped by Maria to set up automated welcoming mail and DNS settings in my shopify was incredible! step by step and patiently I was helped through the whole process. This app has amazing feautures and I'm so ready to use and discover them all ! big ups to Omnisend and MARIA !
Thanks for the shout-out! Maria’s step-by-step guide is pretty much a VIP tour of Omnisend. We're thrilled you're ready to dive into all the features – just don’t blame us if you end up hooked! Big ups right back at you, and here’s to smooth automations and many welcoming emails ahead!
Si vous cherchez une application simple à configurer pour l'e-mail marketing comme débutant, Omnisend est fait pour vous. Je vous le recommande vivement.
Merci beaucoup ! 😊 We're so happy to hear that Omnisend has been a great fit for you as a beginner. Making things simple and effective is what we strive for. Thanks for the recommendation — it means a lot!
Well organized guys and very helpful team from start to finish.
Thanks for the great feedback! 🌟 A well-organized and helpful team is what we strive for—so happy we hit the mark for you!
I had such a great experience with Sanya from customer service! They were incredibly helpful and got straight to the point, which I really appreciated. Not only did they address my questions quickly and clearly, but they also went above and beyond by providing me with some really useful resources and help me verify some stuff right away. Their professionalism and efficiency made the whole process so smooth. Huge thanks to Sanya for their outstanding support!
Wow, thank you for the glowing review! 🌟 Sanya’s professional and efficient service really shines, doesn’t it? We’re so glad we could help you get everything sorted. Feel free to reach out anytime for more great service!
I have been very impressed with the service received by the Omnisend team. They are knowledgeable and quick to sort out any problem. I am not very technical and found them really supportive and helpful. I trusted they would be able to help me and they did. Thanks to Johnny but there were others that were equally great!
Not very technical? No problem! That’s why we’ve got Johnny and the rest of the team ready to help (and make the tech stuff less scary). Thanks for the lovely feedback, we’re always here for you!
This app is easy to use and has a lot of templates available in it. What's interesting is the ability to adjust your user segmentation to any situation, delivering the content you want to communicate precisely to the users you want to receive it. The data is also very clear and easy to organize.
I am thankful to Omnisent's customer service team, Baarath as well as the rest of the guys were very patient in answering all my questions and solving my confusion on customer segmentation. You all are great!
Thank you so much for your thoughtful review! We’re thrilled to hear that you’re finding Omnisend’s segmentation and templates helpful in delivering targeted content. Baarath and the team will be happy to know their patience and support made a difference! We’re always here to help, and we can’t wait to see how you continue to make the most of the platform. You rock!