Reviews (5,945)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.
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I contacted Didem today and i was really pleased. She answered all my questions with an extremely professional, patient and solution-oriented approach. She helped me solve the problem i was experiencing quickly and managed the process very politely. I am very lucky to have met such a customer representative, thank you!
Thank you for the wonderful review! We’re so glad Didem could assist you with professionalism and patience. This feedback is so fantastic, we’re sending it to Didem to print and frame! 🖼️ If you need any more help, we’re always here for you.
I have always like Omnisend and have used their software for years. It just works great and very intuitive. I needed help with verifying my sender email and Dilara was very knowledgeable and helpful. Top notch service from Omnisend and Dilara!
MideastGrocers.com
Hello there,
Thank you for your review! We're thrilled to hear that you've had a positive long-term experience with Omnisend and find our software intuitive and effective. It's great to know that Dilara was able to assist you knowledgeably with your sender email verification. We're proud to provide top-notch service and appreciate your recognition.
If you need any further assistance or have additional questions, please don't hesitate to reach out. We're here to help!
Mariia is incredibly helpful and solved our issues with the Welcome email sequence. I am very happy with the support.
Glad to hear Mariia worked her magic on your Welcome email sequence! We’ll keep the support coming, no speed bumps allowed. 😊
Amazing service support! We had a problem with the domain verification and Sıla was super helpful and solved it for us in a second ♥️ best email marketing provider ever!
Hello there,
Thank you for sharing your experience! We're delighted to hear that Sıla was able to help you quickly with your domain verification.
We're proud to be your email marketing provider and are always here to support you. 😊
I would recommend this app to anyone starting our in email marketing learning from the beginning because the customer support is really excellent, 10/10.
Thanks for the stellar review! We’re so glad to hear you’d recommend us to beginners in email marketing. If customer support were a sport, we’d be winning gold medals left and right! 🥇 If you ever need more help or have questions, we’re just a message away.
Really usefull app and amazing support. They do help in all aspects and quite fast.
Mariia was great; super helpful and offered objective advice which suited the need of my brand, rather than the need of the software. Really helpful and would recommend. Omnisend is a great app, and whilst it takes some time to learn your way around it (for me as a new business owner anyway), it really is proving to be a great addition to my company.
Thank you so much for your wonderful review! We’re thrilled to hear that Mariia was able to provide the support you needed. Learning a new tool can feel a bit like riding a bike at first, but we’re here to help you every step of the way. If you ever feel like you’re pedaling uphill, just give us a shout!🚲
I am using Omnisend since around 4 months now and I can only highly recommend it.
I find the user interface very friendly and intuitive.
Very important for me is a complete and up-to-date documentation, which is also easily searchable - these are all qualities of the excellent knowledge base / help center of Omnisend.
I find the pricing absolutely fair for the value Omnisend provides.
I had to contact support only 1 time so far and they were very fast to answer and extremely helpful, providing a solution to the issue very fast. Thank you Kayque and Dilara for your prompts replies and help!
Hello there,
Thank you for your review! We're delighted to hear that you've had a positive experience with Omnisend over the past four months and appreciate the user-friendly interface and comprehensive documentation. It's great to know that our pricing feels fair for the value provided and that our support team, including Kayque and Dilara, was quick and helpful when needed. We're here to continue providing excellent service, so if you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Omnisend!
Very happy with their customer service and prompt replies. They quickly solved my issue.
You’re making us blush! 😄 We’re thrilled to hear our customer service and quick replies hit the mark. If you ever need anything else, we’re always here to help!
Omni send is truly the best email workflow platform and has helped my business grow to new heights.
The support is incredible, I was guided by Kayque on how to set up exactly what I needed for an email sales campaign workflow within an hour and now I have sales rolling in like crazy.
Thank you.
Hello there,
Thank you for your review! We're thrilled to hear that Omnisend has been instrumental in growing your business and that you've found our platform to be the best for your email workflow needs. It's great to know that Kayque provided exceptional support and helped you set up your email sales campaign workflow efficiently. We're delighted that your sales are flourishing, and we appreciate your acknowledgment.
If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help and ensure your continued success!