Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

May 29, 2018

Excited to use this app! I love the features and would recommend it to others!

The Spotted Cow Mercantile
United States
4 days using the app
December 8, 2022

I really enjoy this app but I like the customer service even more. I submitted a question about trouble I was having setting up a new welcome series automation, and Kristina from Omnisend not only responded quickly, she gave a lot of detail when helping me navigate the site. She explained the reasoning behind each step so I could set up new automations in the future on my own in the future. After working with her, I felt more confident in navigating email marketing on this app. She AMAZING! Thanks, Kristina.

Cocoaisms
United States
4 days using the app
November 8, 2022

Omnisend is very easy to use and definitely highly recommended especially for start ups. Their customer service is top notch! And special mention to Nicolas who has been assisting me for days! So happy with this crowd and can't them enough. It's a do it yourself but with Nicolas guidance, I got to where I want the campaign to be. It saves me from hiring an external marketing team.

Dougs World
Ireland
4 days using the app
April 16, 2018

Ótimo e ofereceu um serviço de boa qualidade e fácil adaptação!

Https Lifespan Com Br
Brazil
4 days using the app
June 7, 2019

Amazing experience and the app is so much easier to use than Mailchimp! Simple, fast and looks professional!

V-Line Beauty
United States
4 days using the app
March 19, 2021

amazing have been looking for automation based on products purchased. SO excited to build this further!

Organic Pharmer
United States
4 days using the app
December 5, 2019

Highly recommend this app very easy to use and many different styles to choose from. i like you can use website link to import photos.

Naughty by Nature Adult Store
Australia
4 days using the app
Edited January 19, 2019

Very easy to use, integrates well with the website and the email marketing campaigns look professional. Templates are easy to follow which makes it simple to use.

Pallet Trucks Direct
United Kingdom
4 days using the app
September 1, 2019

Extremely user friendly drag and drop features for creating an email campaign. Looking forward to exploring all of the other features.

Ann Revere Jewelry
United States
4 days using the app
Edited January 22, 2022

Im using omnisend for my Blenderfy official website. And im really impressed by all the features they offer in the basic plan. Since im a starting webshop company its perfect to start with. And their support is not only amazing and quick, but one of the best support i've ever had! These things made me write this review to say im a satisfied customer. Their responsiveness is insane. :-)

Blenderfy
Netherlands
4 days using the app