Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

August 2, 2016

So far, I really like this. I'm trying the free trial, but the results seem good. Thanks

Prime Time Health
United States
4 days using the app
May 29, 2018

Excited to use this app! I love the features and would recommend it to others!

The Spotted Cow Mercantile
United States
4 days using the app
December 8, 2022

I really enjoy this app but I like the customer service even more. I submitted a question about trouble I was having setting up a new welcome series automation, and Kristina from Omnisend not only responded quickly, she gave a lot of detail when helping me navigate the site. She explained the reasoning behind each step so I could set up new automations in the future on my own in the future. After working with her, I felt more confident in navigating email marketing on this app. She AMAZING! Thanks, Kristina.

Cocoaisms
United States
4 days using the app
November 8, 2022

Omnisend is very easy to use and definitely highly recommended especially for start ups. Their customer service is top notch! And special mention to Nicolas who has been assisting me for days! So happy with this crowd and can't them enough. It's a do it yourself but with Nicolas guidance, I got to where I want the campaign to be. It saves me from hiring an external marketing team.

Dougs World
Ireland
4 days using the app
April 16, 2018

Ótimo e ofereceu um serviço de boa qualidade e fácil adaptação!

Https Lifespan Com Br
Brazil
4 days using the app
June 7, 2019

Amazing experience and the app is so much easier to use than Mailchimp! Simple, fast and looks professional!

V-Line Beauty
United States
4 days using the app
December 9, 2023

People weren't wrong when they said Omnisend provides fantastic customer service. I was helped by Karine and she promptly addressed all of my questions.

Minimalistic Budget
Canada
4 days using the app
March 19, 2021

amazing have been looking for automation based on products purchased. SO excited to build this further!

Organic Pharmer
United States
4 days using the app
December 5, 2019

Highly recommend this app very easy to use and many different styles to choose from. i like you can use website link to import photos.

Naughty by Nature Adult Store
Australia
4 days using the app
Edited January 19, 2019

Very easy to use, integrates well with the website and the email marketing campaigns look professional. Templates are easy to follow which makes it simple to use.

Pallet Trucks Direct
United Kingdom
4 days using the app