Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

November 13, 2022

So far so good! I have set up my sequence of abandoned cart e-mails. I found the app to be user friendly and the customer support was excellent. Thanks to Sanya for your help.

Electric Ride Co.
United States
3 days using the app
July 17, 2019

Absolutely amazing application. Great Automation, Campaigns, Forms and Prompt Customer Support. The problem is with Shopify however where I'm unable to disable shipping confirmation so the customer gets 2 mails instead of one. Omnisend offers an amazing all in one email marketing and forms solution from exit intent, standard to wheel of fortune popups. Automatic generated discounts from within omnisend as well. Pricing is extremely competitive and ten times better than klaviyo. Definitely purchasing their plan and I recommend others to try the 14 day free trial and use it. You'll end up buying it. Because it combines all the features of 10/20 apps on shopify in an intuitive interface for 16.99 / month.

Cute Jewels
Pakistan
3 days using the app
Omnisend replied July 22, 2019

Wow, thank you for such a wonderful review and overview of some of our features! Keep an eye on our What's next page, we are adding new things constantly so with Omnisend you can have all in one ecommerce marketing platform.
Just a quick note about the Shipping Confirmation, you have a possibility to disable Shipping Confirmation on Shopify side, just need to contact Shopify support and they will turn it off for you on their end.

April 29, 2019

Best email app I've ever used. Switched from Mailchimp. Was easy to create and looks beautiful and professional. I hope I can figure out flows now. They have great customer support.

Bakers Sto N Go
United States
3 days using the app
April 24, 2023

Amazing support. Can't recommend it enough... great features and support team answers within minutes!!! Big thank you to Diego, Stefan and Karine you guys are truly amazing and helped us so much.

Nayure
Germany
3 days using the app
December 28, 2022

I'm new to the app and it's going well so far, Stefan was very helpful answering my questions on setting up my welcome email, thank you!

blackcherrygraphicco
United States
3 days using the app
January 17, 2022

I'm 68 years old with no formal computer science teaching. If I can do it, anyone can. The reviews don't lie. This is my second day. Yesterday I sent out 46 emails and got a $146 sale. Today I uploaded 50 contacts from Etsy, segmented them out and sent out an email. They aren't as current, so it will be interesting to see what happens. I had to test it on my husband's email, because I use Gab dissenter and it blocks ads. Worked great.

Laura Wilson Gallery
United States
3 days using the app
Omnisend replied January 19, 2022

Hey, there. Thanks so much for taking the time and sharing this feedback with us! We're very happy to hear that you're enjoying our app.

June 25, 2019

finally. easy to use and got everything done. relieved, after installing and uninstalling several apps that wasn't fulfilling my need i came upon this. highly recommend

Everything Girls Like
United States
3 days using the app
February 18, 2019

Worked great and was super easy to seat up! I ran into a small issue with verification and it was handled prokmptly within 5 minutes of sending an email I got a response. Thank you again!

G6 CBD Remedies
United States
3 days using the app
January 29, 2024

Dilara was super helpful in resolving my issues quickly. Very pleased with Omnisend!

Miao Atelier
Singapore
3 days using the app
January 3, 2019

otimo aplicativo, tradução facil e super simples de usar! vale a pena pelo valor do custo do produto!

Sporton.com.br
Brazil
3 days using the app