Reviews (5,979)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

September 10, 2022

Just starting to learn Omnisend and love it already. Amazing support! Extremely helpful and very quick.

My Dr. XM
Czechia
11 days using the app
October 24, 2022

Love this platform, very easy to use and the support is very fast and thorough. Sanya answered every question l had straight away, along with screenshots and video screenrecordings, making the learning curve very seamless.

Tidaltones
Australia
11 days using the app
August 24, 2020

I switched to Omnisend after trying (and failing with) Mailchimp. Omnisend has been brilliant. Very intuitive program. Easy to navigate. It has saved me so much time. The trial version works great. Usually trial versions are stripped back in terms of features - but not with Omnisend. I found customer support to be great. They respond within 5 mins. They keep in contact, making sure you're happy with response. I am so happy I switched to this program.

Made Moggie
Australia
11 days using the app
January 24, 2017

Just using the free portion, I think you provide quite a bit. I like that there are still some customizations that we can do with our emails. Being able to set up different subscriber lists is great too.

Paige Reece
United States
9 months using the app
November 1, 2022

So easy to use, I feel so happy to be in control of my email marketing!
Definitely use or switch over to Omnisend! Incredibly easy to make emails and to know who you are sending them to

Love Liposomal
United Kingdom
11 days using the app
May 3, 2022

I have installed OmniSend on two Shopify sites so far and the experience has been great. OmniSend's Customer Service via live chat is awesome. A few small features missing vs bigger platforms but I am sure they will catch up soon

Mang Kosme
Philippines
11 days using the app
December 8, 2023

La curva de aprendizaje es de fácil a moderada, dependiendo del nivel de experiencia que tengas, es la primera vez que utilizo una herramienta de e-marketing y es bastante intuitiva, con muchas funciones y propósitos que pueden ayudarte a cubrir al momento de utilizar herramientas de promoción y venta en una tienda en linea. Ademas de poder optimizar visualmente los correos de manera profesional y a tu gusto. La recomiendo 100%

Pixsound
Mexico
11 days using the app
May 22, 2018

yeah great app dudes really appreciate the creativity

Niftystars
United States
11 days using the app
May 29, 2018

Great platform,would recommend this to my colleagues

Mlp75
United Kingdom
11 days using the app
May 24, 2019

I highly recommend it. The application helped us a lot in our first email marketing campaign, for beginners it is very easy to use, it has a lot of functionalities for the design of the content and the best thing is that the user experience is impressive, we are very happy of how easy it was to have our first email marketing campaign for our online store.

Silki Mx
Mexico
11 days using the app