Reviews (5,980)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

Edited February 29, 2020

YO YO YO LOVELY MATE GOOD ON YAHHH I LOVE THIS APP IT IS SO AWESOME I AM JUST DYING TO SEND MORE AND MORE AND MORE MMMMM

INEUK.COM
United Kingdom
11 days using the app
January 18, 2022

Great for workflow automations, email campaigns. Excellent customer service overall as well! Definitely recommend this service.

Miles Away Music
Canada
11 days using the app
Edited July 21, 2018

Superbe application simple à utiliser merci beaucoup

Dyna Com
France
11 days using the app
June 26, 2018

Simple set up and easy to use.

Cragglestock
United Kingdom
11 days using the app
July 31, 2023

We've only been using this app a week or two but I've said "this is amazing" more times than I can count.

The A/B testing is an incredible tool that's very accessible and has already helped us understand how to better communicate with our customers.

The one thing I've been frustrated with since transitioning from Shopify Email is that I can't access the images and products saved in my store. I'd like to be able to just "insert" > "product" like I did on Shopify and have it pull from the product pages. Instead I have to download and upload my photos to Omnisend.

BUT

All the other features and amazing customer service (thanks Karine!) has made that minor inconvenience easily tolerable.

One Hundred Concepts
United States
11 days using the app
Omnisend replied August 2, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you find our A/B testing tool incredible and accessible. We appreciate your suggestion about accessing images and products, and we'll certainly consider it for future improvements. Our team, especially Karine, is delighted to provide you with amazing customer service. We look forward to continuously exceeding your expectations! 🚀

October 14, 2022

Had an issue with connecting my Shopify store with Omnisend, "Your store cannot be reached via API, therefore contact import failed.". Contacted Omnisend's tech support team and they were quick to respond and help me resolve the issue. Baarath, Nikola, and Luiz did their best to help, and they got the problem solved. Overall happy with Omnisend's support team. Thanks

DAY BY DAY
Canada
11 days using the app
November 19, 2018

Very good. At first I had to get use to setting it up. After that it was pretty easy. I sent out my first 200 emails and it was a breeze. Look forward to getting more done and get great results.

Furniture Design Centers
United States
11 days using the app
August 22, 2017

I'm no IT guy, so was apprehensive trying email marketing, but SO glad I gave Soundest a try. SUPER easy to use and super quick too, which makes my life a whole lot better.

Try it and you won't be disappointed!

Custom Cameron
United Kingdom
11 days using the app
January 18, 2022

Great work and nice usability for automations and email campaigns!
Support is also very helpful and fast.

Schnelltest Store - Products and More GmbH
Germany
11 days using the app
March 25, 2018

fine application, very easy to use and works excellent

Maleshop
United Kingdom
11 days using the app