Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

June 16, 2023

There has been a learning curve for me, but the videos and information has been great. Customer service has been very helpful. Karine has helped me resolve a couple issues quickly.

Poochino's Den
United States
2 days using the app
March 9, 2019

So far so good....just sent my first marketing email....as I'm new to the app, I needed to learn where everything was...but it's very straight forward and easy to navigate. If I can figure it out...anyone can!!!

Hillockburn Farm
United States
2 days using the app
August 21, 2020

Great App... Super user friendly. Great support and lots of easy to see support guides. I have literally done no email marketing before and Omnisend makes me feel like a PRO!

Glo Vegan
United States
2 days using the app
July 19, 2022

This app is exactly what I was looking for. Very easy to navigate and great online tutorials. I needed assistance with one area of the setup and Kamilia in the Support team was wonderful to deal with - very fast and efficient in solving my problem.

Odyssey Beard Co
Australia
2 days using the app
November 28, 2018

I use this app to help people find the product there looking for at a great price and I friendly fast and easy website set up

Stpadvertising
United States
2 days using the app
Edited December 27, 2019

Amazing app that saved our time and made everything easy from following to marketing and improving sales...

Lumia Coffee
Kuwait
2 days using the app
September 11, 2019

Loving Omnisend so far! Smooth transition over from Mailchimp. Looking forward to utilizing all the features.

ONL®
United States
2 days using the app
June 14, 2023

Just starting out, but Customer support has been very good as of now. Salma and Matija have been very helpful in answering my questions fast!

Marssos
Estonia
2 days using the app
March 13, 2019

A great app. i am glad that i found it. lookig forward to using it for years to come. great way to keep all the marketing in the one place

Persistence Sports
Australia
2 days using the app
July 27, 2017

Very nicely done.
It would be nice if there would be a embedded static signup form.

Pi3g
Germany
2 days using the app