Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

June 15, 2020

Fully featured mailer. Tech support was prompt and helpful. Even though i'm still learning the application, but I am confident this e-mailer would perform. I wish it has more customization for designers though.

Toxic Pandas
Canada
1 day using the app
May 29, 2018

Easy to use, offers what I needed.

Thefragranceroom
Australia
1 day using the app
January 6, 2019

Deserves all the stars in the world. I just got finished uninstalling Privy after I found it so difficult to design emails and popups. The design process was way too buggy and had so many hiccups. Plus it was nearly the same amount I already pay for my Shopify plan ugh. Then I saw Omnisend... I gave it a go and OMG. I knew already I would love it just from the gentle non-forced adverts that were not basically shouting "bUY tHiS aPP! wE SucK bUt YoU woN'T knOW unTIL yOU bUY tHiS aPP!" I was not at all disappointed with Omnisend. It's so fast and easy (those words sound cheesy when used together but that's literally how to describe it). I would gladly pay whatever they want just because it's such a breeze to use.

Shop Embracing Spirituality
United States
1 day using the app
February 8, 2019

A-MAZING! I have just sent my first marketing email and I cannot believe how easy it was to use. I will definitely be using this on a regular basis. Great for any business!

Synergy Collections
United Kingdom
1 day using the app
October 19, 2022

Very intuitive to set up everything, with a little time and trial and error, I was able to get most stuff done. The only confusing thing is regarding their pricing, what they classify as "active contact", which is basically every subscribed and non-subscribed contact in your list, regardless of how long they have been there. Yulia then was nice enough to clarify and help me with additional questions, very quickly as well, so still 5 stars for the customer service!

ASKYURSELF
Germany
1 day using the app
September 25, 2023

Salma's customer service is really good! She provided quick and friendly assistance, making my experience a breeze. I highly recommend her and this company's support team.

Tub Tropics
Canada
1 day using the app
March 23, 2019

Great app!!
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Larizashop
Colombia
1 day using the app
June 8, 2023

Sanya, was a ton of help! Thank you for all the help, highly recommended. Easy to understand and use!

Tuxedotigercomics
United States
1 day using the app
May 13, 2019

I used this app to set up some automation for abandoned cart emails and it was very easy to work with. I thought the templates were great and step by step process work flow guided me right through. I'm happy so far.

Erin Keary
United States
1 day using the app
December 2, 2019

I absolutely love this app. It easy to navigate and there's a lot to pick and choose from. The features are endless. Definitely recommend!

2 Curls 1 Mission
United States
1 day using the app