Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited May 7, 2019

We just started using this app to replace MailChimp. It was pretty easy for me to import everything from MailChimp with their available guidance. In just one day we have our customer lists, our email sign-up forms & landing page, abandoned cart email and a a campaign for people who never opened their last few campaigns to come back and get a discount. The automated discount code feature is simply amazing. Integrates easily with shopify. Easy to build campaigns or emails.

Oberon Design
United States
1 day using the app
May 31, 2023

As of right now, this app seems to be EXACTLY what I need and it seems like it can't get very much easier than this without limiting the apps capabilities.

The best part for me was the amount of support I have received so far. Baarath was incredibly helpful and an extremely effective communicator.

StronyxFitness
United States
1 day using the app
June 28, 2018

Very positive experience. I recommend this app for small business and beginners

Smith Carter
Australia
1 day using the app
February 15, 2022

I got this app for the Abandoned Carts emails. The app is very well-designed and easy to use. And I received excellent customer service by Bassma, thanks very much! :)

ARTMEXICO
United Kingdom
1 day using the app
February 20, 2018

Easy to use - great way to set your email lists up when you're just starting

Brown Paper Fox
Canada
1 day using the app
Edited December 29, 2018

This was my first experience with business email marketing. I was really surprised how easy it was to set up! Every step was spelled out for me and easy to follow. I'm very Happy!

Traceable Designer
United States
1 day using the app
September 20, 2019

I have been using mailchimp for years, abandoned checkout notification, signups, email promo results were almost non existent. Within 24 hours of switching to Omnisend, the results paid for a full year sub to this app! Highly recommended and wish I was using this much earlier.

SWEDEdishcloths.com
United States
1 day using the app
Edited November 19, 2018

Very useful when doing email marketing. Easier and user friendly. The 24/7 chat support helped me a lot. Thank you for creating this. I'm loving it so much!

BeardRelated
Singapore
1 day using the app
June 21, 2018

gdagggggggggggggggggggggggggggsssssssssssssssssssssssssssssssssssgggggggggggggg

Goddess New Clothes
United States
1 day using the app
December 22, 2022

Was already 85% sold to the service after exploring it, but connecting with Diego (live support) for questions has completely sealed the deal for me. I asked a question for one thing, but learned so much more after! Thoughtful and thorough response. Thanks Diego!

INHABIT
United States
1 day using the app