Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

January 28, 2019

I used this app to help me gain subscribers and gain a following. It had definitely helped me do that.

Blackoa
United States
1 day using the app
May 9, 2023

As a newbie trying to figure out how everything works, the Omnisend support was friendly and efficient. My questions were answered and problems solved. Thank you, Joy!

Leenasbooks
Finland
1 day using the app
Edited May 7, 2019

We just started using this app to replace MailChimp. It was pretty easy for me to import everything from MailChimp with their available guidance. In just one day we have our customer lists, our email sign-up forms & landing page, abandoned cart email and a a campaign for people who never opened their last few campaigns to come back and get a discount. The automated discount code feature is simply amazing. Integrates easily with shopify. Easy to build campaigns or emails.

Oberon Design
United States
1 day using the app
May 31, 2023

As of right now, this app seems to be EXACTLY what I need and it seems like it can't get very much easier than this without limiting the apps capabilities.

The best part for me was the amount of support I have received so far. Baarath was incredibly helpful and an extremely effective communicator.

StronyxFitness
United States
1 day using the app
June 28, 2018

Very positive experience. I recommend this app for small business and beginners

Smith Carter
Australia
1 day using the app
February 15, 2022

I got this app for the Abandoned Carts emails. The app is very well-designed and easy to use. And I received excellent customer service by Bassma, thanks very much! :)

ARTMEXICO
United Kingdom
1 day using the app
February 20, 2018

Easy to use - great way to set your email lists up when you're just starting

Brown Paper Fox
Canada
1 day using the app
Edited December 29, 2018

This was my first experience with business email marketing. I was really surprised how easy it was to set up! Every step was spelled out for me and easy to follow. I'm very Happy!

Traceable Designer
United States
1 day using the app
September 20, 2019

I have been using mailchimp for years, abandoned checkout notification, signups, email promo results were almost non existent. Within 24 hours of switching to Omnisend, the results paid for a full year sub to this app! Highly recommended and wish I was using this much earlier.

SWEDEdishcloths.com
United States
1 day using the app
Edited November 19, 2018

Very useful when doing email marketing. Easier and user friendly. The 24/7 chat support helped me a lot. Thank you for creating this. I'm loving it so much!

BeardRelated
Singapore
1 day using the app