Reviews (5,992)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

February 7, 2024

I had an issue setting up the new requirements for email marketing and received extremely fast and helpful service from Baarath. A great program with great support.

D&L Airgun
Canada
Over 5 years using the app
February 6, 2016

Superb App. Very simple to use and very powerful. Does what you expect it to.

Hot Muggs
India
Over 5 years using the app
Edited June 17, 2021

3 years on and still amazed at how great Omnisend is! Very helpful consultants and quick responses and very easy to manage, reports are in real time and readily available.

Homemark
South Africa
Over 5 years using the app
Edited October 24, 2018

I absolutely LOVE this app. After trying several others, I found this one to be the best at everything from welcome emails to campaigns. Top notch app, highly customizeable and very easy to use! Thank you Omnisend!

Ruff Houzin
United States
Over 5 years using the app
March 4, 2019

Just started using this app. Time will tell. Easy to operate. Good analytics.

Left Coast Raw
United States
Over 5 years using the app
June 18, 2016

Makes designing and sending our email marketing campaigns so easy! LOVE LOVE LOVE!

Lat Lo
United States
Over 5 years using the app
July 17, 2018

I made a simple mistake (that I should have caught) but when I asked for help they were on top of it! Quick help and thorough support and loved the email campaign that launched our website. Thanks for your friendly help and support. I like knowing that help is quickly available as I use an app! :)
Benchmaster WoodworX

Benchmaster Woodworx
United States
Over 5 years using the app
May 12, 2014

Soundest is the best app ( best bang for the buck) I have encountered thus far. I think its going to be something that will always be a part of my store.

- Parul S.

Arvensis Crystal Jewelry

Arvensis Crystal Jewelry
United States
Over 5 years using the app
Edited January 31, 2023

Baarath at Omnisend was extremely helpful and answered my questions very quickly. Love this program. It interacts with my Shopify store seamlessly, and tech support is always available.

Update today. Omnisend is always online to help with any enquiry. Highly recommend.

BreezeCare
Australia
Over 5 years using the app
November 4, 2019

Great app, easy to use, nice templates, but still easily customizable and fantastic customer service! Thank you! :)

zoe & co
Hungary
Over 5 years using the app