Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

April 12, 2023

I found Omnisend very intuitive and user friendly. The customer support is also excellent, and I was given support from Matija who resolved my issue within 10 minutes. Would recommend

Ecclestone
Australia
About 1 hour using the app
April 17, 2018

I've only just started using this app and so far so good. I'm a total novice to this and needed a little assistant from the support team. I was attented to very quickly and by someone with a great attitude to customer service. Great work!!

Lady Days Cloth Pads
United Kingdom
About 1 hour using the app
December 10, 2018

Muy intuitivo de utilizar! Soy nuevo en esto de aplicaciones para web y despues de probar varios que me recomendaron me quedo con omnisend por su sencillez. Sin ninguna duda destaca por encima del el resto.

melonseta
Spain
About 1 hour using the app
Edited March 26, 2020

I used this to send mass emails, and holy moly it was EASY and fast! I'm not tech savvy but it worked great!

Baldman Percussion
United States
About 1 hour using the app
April 3, 2018

User friendly and the chat support was extremely helpful!

Boswells Harley Davidson
United States
About 1 hour using the app
Edited November 25, 2018

We used this app to send our Black Friday sale email campaign and it was a great experience. Very easy and straightforward to use! Awesome alternative to Mailchimp.

CaliExtractions
United States
About 1 hour using the app
Edited August 16, 2019

Great app! Definitely will keep using for not just my store, but my client's stores as well! Emails are huge but automation is even better! Would recommend this anyone launching a store!

Popp's Trophies
United States
About 1 hour using the app
December 6, 2021

I used this app to help me launch email campaigns. I had no idea where to start but this app walked me through it and I was done in minutes.

CaLayCreations
United States
About 1 hour using the app
Edited August 31, 2019

La Petite Peste - Lingerie

Thanks to Omnisend for an easy working app, and multi-language email option! After trying another app for mailing, and be veryyyy disapointed whit it, (K******), having big trouble to import customer list, and after two hour of work on the app , finally ready to send and..... account suspended for verification!!! (since i was a new customer, be aware) ..... i needed to send my marketing email NOW....
Finally , after les than 1 hour on Omnisend, account setup and emails sent!!!! Better layout, user friendly!

La Petite Peste
Canada
About 1 hour using the app
September 13, 2022

I like this app for its 24/7 service!! It really saves time and helps me a lot. Thank Olesia for her nice help.

innoAura
China
About 1 hour using the app