Reviews (5,984)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
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I have only had this app for 3 days. In that time I have managed, quite easily for someone who is technically challenged, to create an Automation Workflow, a Wheel of Fortune Pop Up and just launched my Christmas Email Campaign.
I admit to needing help and no matter what time it was, within 5 seconds I had help from one of the ...elves?
Very happy.
Finally Found an app that does what i need it too.
I needed to send Emails & you guys helped me do it.
Thanks to the staff @ Omnisend
First time user, and appears so easy, just launched first campaign, so will come back in a couple of weeks to advise you.
Loved the templates, no problems, thanks Lynn
Very happy with them. Getting sales from every email!
Beautiful support,
Thank you very much to Luiz who provided me with clear and fast assistance, an extraordinary assistant who is very capable, polite, and quick. Highly recommended.
It ain't pretty, but it works. Super good segmenting, reporting, campaigns, and automations. It's not as elegant looking as Drip, but it' actually better. I tried both, and canceled Drip. Solid.
WOW! Soundest is absolutely wonderful! Gives me the ability to create high-quality, professional email campaigns quick and easy. Takes the stress completely out of it!
I am not sure why all the hype. I personally had the worst experience ever after switching from MailChimp, or rather trying to switch. The customer service is nonexistent, that's how unresponsive they are. I had a simple problem and after their initial suggestion I had to wait for two days didn't work, the support simply disappeared - NO ANSWER at all. Basically the app is way worse than MailChimp, there is no obvious way to set up any other account access, every person on your store has their own account and can screw things up from their free account with no way to fix it from yours, you have to keep switching between to find out who did what if the staff is not admitting it. It's simply atrocious so far and ever so clunky. I haven't tried to send anything yet and not sure I want to, after this initial clusterwhatever.
So sorry to hear you feel this way. We could not locate your conversation, could you send us an email to support@omnisend.com and we will solve your problem immediately?
As for the user right management, we truly appreciate your feedback. The team is currently working on this feature to ensure you have a possibility to differentiate what information might be visible for a particular user and empower the right person for your account. We expect to release this new feature very soon, by the end of Q2!
Bis jetzt finde ich die App recht gut. Nur ist es am Anfang unübersichtlich, ob die Automationsprozesse auch wirklich stattfinden. Ich hoffe das Omnisend sich gut um uns Kunden kümmert.
yes i like it yes i like it yes
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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